130571

Zurich North America is currently hiring a Business Systems Analyst III to work at our Schaumburg, IL North America HQ in a hybrid schedule.

Responsibilities:

• Lead the analysis of business requirements and translate them into user stories and acceptance criteria.
• Coordinate and lead activities with product owners to gather requirements.
• Document detailed functional and non-functional requirements.
• Utilize requirements management tools and techniques such as Use Cases, Data Matrix, Process Flow Diagrams, and JIRA, etc.
• Support development, testing, implementation, and training activities.
• Apply Agile methodology and scrum and perform business analysis processes independently in accordance with Zurich's project management framework and risk policy.
• Provide subject matter expertise to the organization.
• Support system test planning to ensure that test conditions, scripts, validation criteria, and expected results accurately test the business and non-functional requirements.
• Collaborate with business and technology leaders to identify and support process improvement opportunities, focusing on scalability, reusability, and supportability.
• Research and document current solutions to determine the best methods for integration or enhancement.
• Maintain effective work routines and individual accountability, advocating for business needs and continuous improvement to increase the value of solution delivery.

 

  Basic Qualifications:

• Bachelors Degree in Business Administration or Computer Science or Engineering and 8 or more years of experience in the Information Technology are OR
• High School Diploma or Equivalent and 10 or more years of experience in the Information Technology area AND
• Process reengineering; LEAN/Six Sigma experience
• Experience with process modeling tools
• Insurance application system design/analysis experience
• Experience with use case development
• Experience with Rapid Application Development (RAD) tools/techniques

Preferred Qualifications:

• Knowledge of commercial insurance industry business processes
• Experience in working on large / complex Insurance / Underwriting transformation programs
• Experience with Low code No code technology (e.g., PEGA, Mendix)
• Experience in understanding and applying various delivery approaches (i.e. Agile, Waterfall, Scrum)
• Advanced negotiation skills
• Strong consultative experience preferred
• Experience with collaborating across many teams
• Strong analytical and problem-solving skills
• Strong written and verbal communication skills
• Strong experience with Microsoft Office/SharePoint

Your pay at Zurich is based on your role, location, skills, and experience. We follow local laws to ensure fair compensation. You may also be eligible for bonuses and merit increases. If your expectations are above the listed range, we still encourage you to apply—your unique background matters to us.

We offer competitive pay and comprehensive benefits for employees and their families. [Learn more about Total Rewards here .]

Why Zurich?

At Zurich, we value your ideas and experience. We offer growth, inclusion, and a supportive environment—so you can help shape the future of insurance. Zurich North America is a leader in risk management, with over 150 years of expertise and coverage across 25+ industries, including 90% of the Fortune 500®.

Join us for a brighter future—for yourself and our customers.

Zurich in North America does not discriminate based on race, ethnicity, color, religion, national origin, sex, gender expression, gender identity, genetic information, age, disability, protected veteran status, marital status, sexual orientation, pregnancy or other characteristics protected by applicable law. Equal Opportunity Employer disability/vets.

Zurich complies with 18 U.S. Code § 1033.

Please note: Zurich does not accept unsolicited CVs from agencies. Preferred vendors should use our Recruiting Agency Portal.

Location(s): AM - Schaumburg