Digital Transformation Expert

What makes the ideas fly? For us – ambition, empathy, responsibility and, of course, our people.
Whether aircraft maintenance or engineering, supply chain and logistics, first year apprentice or
highly specialized professional, we all are aviationeers who think forward.
We keep you flying!

Tasks

When you join our team, you will:

• Analyze and improve tools and processes to boost efficiency and align with cross-department standards
• Identify automation potential, build business cases, and implement RPA solutions locally and in the LTLS network
• Research and apply future-fit methods to enhance service delivery, with focus on RPA, digitalization, and innovation
• Monitor RPA performance, resolve user issues, and provide 1st-level technical support and process change handling
• Promote and scale automation and optimization initiatives across the LTLS international network
• Lead digitalization and innovation projects within LCS and MFM products
• Collaborate globally on development and implementation of new and existing systems
• Build or support low-code Microsoft Power Platform applications

Benefits

Free parking, Flight privileges, Canteen (subsidized by employer), Discounts / shopping, Employee events (summer festivals, participation in sports competitions etc), Health days, Hybrid working possible, Family days (family gets to know workplace), Flexible working hours, Child friendly, Diversity programs, Development programs / Training opportunities, Mentoring, Health Plan, Fitness studio / sports facilities / company football etc., Massages, rest rooms, etc, Lockers for cyclists / sportsmen, Medical Insurance

Behind the scenes

Lufthansa Technik Sofia

Lufthansa Technik is the world’s leading provider for maintenance, repair and overhaul (MRO). Lufthansa Technik Sofia is part of the Lufthansa Technik base maintenance network. The company is situated at Sofia airport and operates since October 2008.

Requirements

You match our need, if you have:

• University degree in economics, business, engineering, or IT
• Min. 4 years of relevant professional experience
• Able to work in international teams with strong social skills
• Diligent, independent, and systematic working style
• Excellent English skills; German is an advantage
• High digital literacy with a “digital-first” mindset
• Strong knowledge of process automation and RPA tools (UiPath)
• Skilled in business analysis, data handling, and visualization
• Proficient in MS Office (Excel, Word, PowerPoint)
• Experience with Microsoft Power Platform applications
• Passion for innovation, digitalization, and AI trends
• Strategic thinker with strong problem-solving abilities
• Reliable, service-oriented, and flexible with working hours

About Lufthansa Technik Sofia Limited

Lufthansa Technik Sofia is part of the Lufthansa Technik Group - the world's leading provider of maintenance, repair and overhaul services as well as modifications to the civil aviation industry. With tailor-made maintenance programs and advanced repair techniques, we ensure the reliability and availability of our customers' aircraft fleets. We are independent of aircraft manufacturers and licensed internationally as a repair, manufacturing and development organization. With more than 26,000 employees and over 30 international subsidiaries, the Lufthansa Technik Group offers a full range of services in the fields of maintenance, overhaul, component support, engines, landing gears, VIP services, innovation and digital fleet solutions to around 800 customers worldwide. Lufthansa Technik Sofia has over 1200 employees. Our success is built on our people who are fundamental to our organization.

www.lufthansa-technik.com/lufthansa-technik-sofia