To enhance our team, we are seeking an Inside Sales (F/M/D) to support our business operations. In this pivotal role, you will contribute significantly to our sales team's achievements and ensure high levels of customer satisfaction.​

RESPONSIBILITIES

As part of a sales team, reporting to the Sales Manager, you will be responsible for the following tasks:

• Proceed requests for quotations and prepare sales offers autonomously, in compliance with established rules and in active communication with sales. Follow up offers tightly to build pipeline and close sales.
• Process orders in our SAP system and follow them up.
• Proceed customer orders fulfillment process on a daily basis to satisfy maximum customer’s demands.
• Achieve defined KPI with expected commercial performance.
• Coordinate between the various actors: customers, suppliers, forwarders, sales, other support teams in an international context.
• Build up excellent customer relationship with defined customers’ portfolio.
• Create and maintain favorable conditions for business development.
• Update CRM system for customer information and help for prospection.
• Occasional business trips to visit customers or other commercial related events.
• Accomplish department and organization goals by accepting ownership for accomplishing new and different requests.
• Explore opportunities to add value to job accomplishments.

QUALIFICATIONS

• A minimum of 3 years' experience in a technical field and/or distribution segment is required
• You are fluent in English (oral and written required), working in an international context
• Knowing the ERP SAP is a plus
• Your listening skills are great (towards customers, colleagues, you are empathetic
• You have excellent personal and sales skills
• You like all technical aspects
• You know how to work autonomously and as part of a small team
• You are able to deal with cross-functional and international relations, in a multicultural company
• You are reactive and know how to find relevant solutions
• You are also proactive, determined and persevering, with good interpersonal skills and team spirit
• You can handle several projects while managing priorities
• You like communication and customer relations

What ICAPE GROUP can offer:

• Challenging projects in dynamic collaborative team
• Great promotional opportunities. We encourage internal promotion, whenever possible

SALARY

• Based on profile and experience: show us what you can do!

POSITION

• Permanent contract, full time
• Position open to disabled workers

LOCATION

• Solingen, GERMANY
• Home office option available

ICAPE Group is offering you an amazing opportunity to join a well-established and growing international company with knowledge in both services and technology.

We are the European leader for Printed Circuits Boards and custom-made electro-mechanical parts. In more than +60 countries, +3650 customers trust the quality services we offer.

We are headquartered in Paris area, France, but we have 34 subsidiaries in Europe, Asia, North & South America staffed with +650 skilled employees.