Position Overview:

As an Assistant Material Planner, you will play a vital role in coordinating logistics, planning, and customer service activities. You will help ensure optimal delivery performance, inventory control, and strong customer relationships.

Key Responsibilities:

• Communicate effectively with: Customers regarding order entry, planning, logistics, and special requirements, Internal departments; external logistics service providers and warehouses
• Monitor and control deliveries to European customers while maintaining appropriate stock levels
• Liaise and negotiate with customers and suppliers to ensure efficient order handling
• Receive and manage customer orders in the system
• Plan cost-effective delivery routes and ensure high on-time delivery performance
• Maintain accurate data and master information in the ERP system
• Provide customer service support, including complaint handling
• Ensure adherence to quality standards (e.g. IATF and customer-specific requirements)
• Provide administrative support within the Materials, Planning, and Logistics team
• Participate in internal and external meetings
• Contribute to the continuous improvement of customer service processes
• Perform other relevant tasks and projects as assigned by the line manager

Your Profile:

• Experience in an international customer service/logistics function, including import coordination into the EU
• Background in material planning and stock management
• Strong organizational skills with the ability to manage multiple tasks and adapt to changes
• Fluent English skills (spoken and written); at least basic proficiency in German
• Experience communicating with customers and providing accurate, helpful support
• Strong team player with a flexible, collaborative mindset
• Proficient in Microsoft Office (especially Excel) and experience with ERP systems

Desirable (Not Mandatory):

• Experience working in international trade or multicultural teams
• Background in the automotive sector

Our offer to you:

• An exciting environment and cutting-edge projects at global brands and hidden champions
• Personal and individual support by our Account Managers and HR team
• Be part of the Nash direct team and connect with your colleagues throughout Germany.

For over 30 years, Nash direct has been helping remarkable people to win exciting roles at world- leading technology companies in Germany. Our Mission is to give our employees the best possible experience in working with us.

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