Senior Account Manager (m/f/d) Stuttgart, Germany
Senior Account Manager (m/f/d) Description
EPAM is looking for a Senior Account Manager with expertise in IT and software engineering services to join our team in Germany.
In this role, you will collaborate with best-in-class engineering, digital innovation and design teams who will support you in shaping product vision and delivering impactful results for our clients.
As a Senior Account Manager, you will play a pivotal role in driving the success of key accounts with a focus on commercial management, business development and delivery governance.
#LI-DNIResponsibilities
- Act as a trusted advisor, providing clients with insights into the latest technology trends to support their strategic goals
- Collaborate with cross-functional teams to deliver technology-driven transformation projects across various industries
- Identify, generate and assess new business opportunities with support from sales and pre-sales teams, create compelling proposals and presentations, establish senior relationships and help close deals
- Shape and scope IT engagements, establish optimal operating models and project team structures, own transitions from sales to delivery and ensure seamless execution
- Stay informed on emerging industry trends, unique market challenges and opportunities to guide clients through business and digital transformation
- Build and maintain strong senior-level relationships with clients, external partners and internal teams to drive growth and long-term partnerships
- Align with business unit goals to support revenue and profitability targets
- Oversee contract negotiations and manage pipeline forecasting to ensure predictable delivery and revenue flow
- Drive account planning activities to identify growth opportunities and define strategic initiatives with clients
- Support and mentor junior account managers and delivery teams to build a culture of client-centricity and operational excellence
Requirements
- Proven track record in roles such as client engagement management, delivery partner, client partner or account management for software engineering and digital transformation services
- Demonstrated success managing client engagements in dynamic environments, ensuring projects meet expectations and deliver measurable value
- Strong understanding and hands-on experience with IT services delivery, working closely with engineering and design teams
- Background working with clients in automotive or manufacturing sectors is an advantage
- Experience managing client expectations across delivery and commercial topics with confidence and professionalism
- Strong problem-solving and creative-thinking abilities with a consulting mindset
- Entrepreneurial spirit with experience in P&L ownership and driving business growth through add-on sales and close client management
- Ability to engage with and earn credibility from senior executives, influencing decision-making processes
- Ability to speak German & English to a fully fluent level is mandatory for this role
We offer
- 30 days holiday per annum
- Company Pension Scheme
- Regular performance assessments
- Fitness-First Black Membership
- bitkom - Corporate Benefits
- Employee Stock Purchase Plan (ESPP) (subject to certain eligibility requirements)
- Unlimited access to LinkedIn learning solutions
- Friendly and enjoyable working team
- Regular corporate and social events
- Flexible and remote working opportunities
- Award-winning workplace: Recognized by Kununu (Top Company 2022–2025), Glassdoor (Best Places to Work 2023–2024) and the NewWork Business Award 2025 for outstanding culture, innovation and employee satisfaction
- *All benefits and perks are subject to certain eligibility requirements