Description

SAIC is hiring an Information Technology Specialist with experience in providing military customers excellent deskside customer service. The position is based in Stuttgart Germany.

Roles & Responsibilities:

• Installing, configuring, and maintaining desktop and laptop PCs, and peripherals on NIPR, SIPR and TS networks
• Configuring, optimizing, fine-tuning, and monitoring operating system software and hardware
• Installing operating system software, patches, and upgrades
• Providing full lifecycle support of the campus infrastructure including network installation, tuning, testing, monitoring, upgrading, patching, break/fix, defense, and management of the campus routing and switching infrastructures, including network hardware
• Removing old equipment and performing data migration to new machines
• Installing, maintaining, and assessing current and future telecommunications systems and equipment
• Supporting messaging services including email, chat, and VTC sessions on behalf of end users to ensure proper operation
• Installing new cable. Terminating and testing new cable. Testing and troubleshooting faulty cable
• Analyzing, troubleshooting, and resolving system hardware, software, and networking issues
• Troubleshooting and resolving LAN/WAN performance, connectivity, and related network problems
• Troubleshooting, analyzing, and isolating the root cause of problems that arise
• Recommending courses of action to return impacted systems to full operational status
• Strong written and verbal communications skills
• Ability to work in a very fast-paced environment
• Communicating both orally and in writing, with staff at all levels internally, with oversight agencies, with the private sector and with senior government executives

Qualifications

• Must meet DOD 8570 / 8140 Compliance (Security+ or Higher)
• CCNA Certification
• Active Top Secret clearance with ability to obtain a TS/SCI upon hire
• Familiarity with COCOM operations
• Bachelor's Degree & 2 years of experience
• 6 Years experience with no degree

Desired Qualifications:

• CompTIA A+
• CompTIA Network+
• CCNA
• BMC Remedy and Service Now Experience

Overview

SAIC accepts applications on an ongoing basis and there is no deadline.

SAIC® is a premier Fortune 500® mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, civilian and intelligence markets includes secure high-end solutions in mission IT, enterprise IT, engineering services and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives.

We are approximately 24,000 strong; driven by mission, united by purpose, and inspired by opportunities. SAIC is an Equal Opportunity Employer. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.5 billion. For more information, visit saic.com. For ongoing news, please visit our newsroom.