IT Global Network and Distributed Infrastructure Manager

Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with kindness and humility, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions that make people look and feel good. There’s much to learn and many to learn from, with more than 16,000 employees around the world to explore ideas and ambitions with. Dive into varied, flexible, and stimulating environments. Meet empowered professionals to partner with, befriend, and stretch your skills alongside. Every day, your energy, your creativity, and your determination will shape our future, making a positive difference on billions of people. Every essence of you enriches our world. We are Givaudan. Human by nature.

IT Global Network and Distributed Infrastructure Manager - Your future role?

As the IT Global Network and Distributed Infrastructure Manager in Vernier, you will deliver and evolve secure global network and distributed infrastructure services across 150+ sites worldwide, including headquarters, manufacturing plants, and branch offices.

You ensure that services meet agreed performance levels and needs while inspiring and directing a team of approximately 50 professionals, including Architects, Product Managers, Solution Engineers, Operations Managers and Analysts.

You will report to the Head of Infrastructure, Technologies & Operations.

Your main responsibilities:

Service operations

• Partner with other IT leaders to increase and align IT service delivery for global operations and services evolution

• Represent the services in scope in relevant governance committees

• Accountable for the operations, ensuring resolution, communication and proper escalation of major outages or security incidents

• Lead regular service performance and "customer” service reviews

• Champion operational excellence by driving continuous improvement initiatives.

Vendor & Contract management

• Manage suppliers' relationships and contracts

• Manage relationship with external service providers at a global level to build trust and meet contractual obligations

• Negotiate Service providers contracts extensions and evolution.

Security, Risk management & Business continuity

• Enforce agreed security policies and ensure remediation of audit findings

• Accountable for security processes execution including patch, vulnerability, and policy lifecycle management

• Ensure Disaster Recovery plans are documented, tested and effective.

Service strategy

• Contribute to the definition, assessment, and validation of service strategies.

People & Stakeholder Management

• Develop diverse teams across multiple geographies

• Define team priorities to meet business and operational goals

• Build relationships with IT partners to ensure alignment of organisational priorities.

Budget Management

• Develop investment plans for infrastructure projects

• Manage associated budgets, track financial performance.

You have:

• Master's Degree or equivalent in the field of Computer Science, Information Systems

• 10+ years in IT infrastructure and network leadership roles within multinational environments.

• Track record in managing distributed teams and mission-critical global operations.

• Demonstrated experience with vendor management and large outsourcing contracts.

• Fluent English.

• IT leadership expertise, with experience in implementing and managing complex, global technology landscapes,

• Broad technical know-how across infrastructure, networking, enterprise applications,

• Track record in delivering operational excellence for IT services in fast-paced environments,

• Experience driving large outsourcing contracts,

• Experience driving organisational change and technology transformation,

• Contract negotiation and supplier management skills,

• Operational service delivery management expertise,

• Cybersecurity best practices, risk management, and planning expertise,

• Proficiency in IT service management frameworks (e.g., ITIL),

Benefits you will Love:

• Healthcare support

• Career development opportunities

• Paid Time Off and family leave

• Retirement plan

• Sport and leisure clubs

• Company shop

• Staff restaurant

Every essence of you enriches our world.
Givaudan is committed to equal opportunities. Therefore, we welcome applications regardless of cultural and social background, gender, age, religion or sexual identity.
We also have a safe working environment, progressive working conditions and are certified as an equal pay employer.