We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

We are expanding our Digital Solution Advisory team for Customer Experience (CX) to enhance our services in the Middle and Eastern European region, including Germany, Switzerland, Austria, as well as various Eastern European countries. If you're passionate about Customer Experience Solutions and thrive in a fast-paced, collaborative environment - we want to hear from you!

"Win smart at scale!" is the mission that fuels the Digital Solution Advisory team.

Primarily serving midmarket customers, we work closely with Sales, SAP experts, and partners to deliver world-class customer experiences that drive real business growth. You’ll guide our customers toward successful outcomes and show them how to unlock their full potential. To bring our mission to life you are combining powerful digital tools, scalable assets, and deep solution expertise with a strong sense of customer empathy.

YOUR FUTURE ROLE

As a Digital Solution Advisor, you’ll act as a subject matter expert of SAP Solutions for Customer Experience. You’ll engage directly with potential customers and partners, demonstrating how our solutions create real business value. Working closely with SAP sales teams and partners, your goal is to guide these conversations toward successful deal closures.

We need your unique skills if you:

• thrive on frequent wins,
• enjoy the diversity of challenges from a wide variety of customers,
• are eager to employ technology and reusable assets to efficiently serve opportunities,
• flourish in a collaborative environment with partners and
• can advise a large client base of up to 80 customers annually.

We're very interested in meeting you if you answered "yes" to these!

YOUR PROFILE

• Delivering creative and remarkable customer presentations
• Showcasing SAP solutions addressing customers' specific business requirements
• Assessing customer priorities and transformation strategies to shape the optimal solution
• Responding to RfX inquiries within set deadlines in cooperation with our global RfX center & other experts
• Involving partners into opportunities and backing them to sell effectively
• Generating digital content for business development campaigns and delivering webinars
• Creating scalable digital content and best practices for consistent and efficient advisory services

EXPERIENCE AND LANGUAGE REQUIREMENTS

• Strong foundation of business processes and capabilities of Customer Experience Solutions.
• In-depth experience with SAP Sales & Service Cloud
• Strong presentation and communication skills
• Additional knowledge of additional SAP CX Solutions such as Customer Data Platform, Emarsys, Customer Data Cloud or Commerce Cloud is a plus
• 2+ years in customer-facing roles such as consulting, sales/presales or in product expert roles such as product/solution management/product marketing
• Fluency in German and English is a must for advising our clients.
• Solid grounding in SAP’s solution portfolio, partners, markets, and competition
• Bachelor’s or higher degree in business administration, engineering, computer science, or a related field, though degrees of equivalent experience are welcomed.