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At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

Purpose & Strategic Impact

The SAP Business Technology Platform (BTP) is central to SAP’s AI-first strategy. As a Senior BTP AI Onboarding Advisor, you will drive enterprise-scale adoption of SAP Business AI across SAP’s global customer base.

You will guide customers from initial enablement to scaled transformation and support them in embedding AI into business processes using SAP BTP, SAP Build, Joule, and AI Foundation services. Operating within a global shared services model, you will contribute to onboarding standards, enablement assets, and best practices for complex engagements.

Key Responsibilities

Strategic Customer Leadership

• Advise enterprise customers on AI activation roadmaps and adoption strategies.
• Translate SAP’s Business AI vision into practical transformation plans aligned with customer architectures.
• Collaborate with account teams to align onboarding with commercial goals and platform consumption.
• Engage executive stakeholders to communicate the value of AI-enabled innovation.

Technical & Platform Enablement

• Provide guidance on SAP BTP AI services, SAP Build (including Joule), and AI Foundation services.
• Support complex onboarding scenarios involving entitlements, provisioning, AI unit consumption, and global account structures.
• Explain SaaS vs. PaaS onboarding models and address technical barriers to AI adoption.

Enablement & Adoption Growth

• Contribute to onboarding frameworks, enablement assets, and AI best practices.
• Deliver scalable enablement sessions to accelerate adoption across regions.
• Drive AI feature activation, identify platform expansion opportunities, and share field insights with product teams.

What You Bring

Technical Expertise

• Strong knowledge of SAP BTP, including BTP Cockpit, global account structures, and subaccounts.
• Understanding of SAP Business AI, Joule, AI Foundation services, and SAP Build.
• Familiarity with BTP commercial models, including AI unit licensing and consumption tracking.
• Ability to work hands-on in the platform to validate architectures and demonstrate value.

Strategic & Communication Skills

• Understanding of cloud architecture and platform extensibility.
• Ability to communicate SaaS vs. PaaS models and their onboarding implications.
• Strong communication skills and ability to influence stakeholders in a global environment.

Experience

• 5+ years in consulting, presales, customer success, solution architecture, or account management roles supporting enterprise customers.
• 3+ years in a post-sales role focused on adoption, value realization, and expansion.
• Proven experience driving cloud platform adoption and explaining architectural value.
• Experience in global or shared-services environments preferred.
• Business fluent in English and German.

Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program , according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

AI Usage in the Recruitment Process

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: 448491 | Work Area: Consulting and Professional Services | Expected Travel: 0 - 60% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: Virtual - Germany #LI-Hybrid

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