UX Researcher (f/m/d) - SAP Business Network

UX Researcher (f/m/d) - SAP Business Network

UX Researcher (f/m/d) - SAP Business Network

UX Researcher (f/m/d) - SAP Business Network

SAP

Computer-Software

Walldorf

  • Art der Anstellung: Vollzeit
  • 66.500 € – 90.500 € (von XING geschätzt)
  • Vor Ort
  • Zu den Ersten gehören

UX Researcher (f/m/d) - SAP Business Network

Über diesen Job

UX Researcher (f/m/d) - SAP Business Network

Software-Design and Development

We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

SAP Business Network’s North Star vision is to become a modern, many-to-many network, connecting people, enterprises, and business processes intelligently to foster collaboration and sustainable growth. As the world’s largest business-to-business collaboration platform, SAP Business Network facilitates over $5.3 trillion in commerce annually across more than 746 million transactions, capturing a unified, end-to-end view of spend. Over the next few years, we are building a collaboration application platform for trading partners (buyers and sellers) that offers:

  • One common directory of robust trading partner data… from who you are and what you sell, to all the daily transactions that keep your business running.

  • A central place that adapts to you and your trading partner’s needs… find, be found, and transact seamlessly.

  • The ability to connect and collaborate on any business process. The ones you have today and how your business will evolve.

How we will drive value through the network is to:

  • Improve efficiency… help trading partners seamlessly communicate and transact.

  • Grow outcomes… help trading partners grow their business by finding new customers or suppliers.

  • Increase resiliency… counter disruption by improving supply chain transparency and mitigating risk.

When we deliver on these value drivers, we expect to grow our customer base, double the revenue we currently generate by 2026. We are in the early phases of delivering on this vision and are in the process of a re-platform, a redesign and a mindset shift focused on user experience to make it a reality.

We are looking for a UX Researcher to join our Design & UX team and make a tangible impact on product development. You'll work closely with designers, product managers, and engineers, diving into the full product lifecycle to ensure our solutions are genuinely user-centered and impactful to business. Beyond conducting research, you’ll also help us foster a research-driven culture, ensuring deep user understanding guides every decision.

What you`ll do

  • Plan and conduct qualitative and quantitative user research to understand the needs, motivations, and workflows of a wide range of users

  • Translate research findings into actionable recommendations that directly inform product strategy, design decisions, and the overall user experience

  • Create impactful deliverables to effectively communicate findings and recommendations to cross-functional teams and stakeholders

  • Partner closely with designers, product managers, engineers, and other teams to understand business objectives, align on research goals, and integrate user insights throughout the entire product development lifecycle

  • Help foster a culture where every decision is informed by a deep understanding of users and their real problems, promoting the value of research across the organization

  • Stay up-to-date with the latest UX research methodologies, tools, and industry trends, including those related to AI, to continuously improve research practices and contribute to the growth of our research capabilities

What you bring

  • Bachelor's degree in a relevant field (e.g., Human-Computer Interaction, Cognitive Science, Psychology, Computer Science, Sociology, Anthropology, Information Science, or a related discipline). An advanced degree (Master's or PhD) is a plus.

  • 2+ years of hands-on experience in conducting UX research such as user interviews, contextual inquiries, usability testing, surveys, card sorting, A/B testing, diary studies, and unmoderated testing.

  • Ability to independently plan, execute, and synthesize research in a structured and rigorous way

  • A strong team player who enjoys working in international cross-functional product teams

  • Critical thinking ability to frame research questions that address key product challenges and resolve ambiguous problems

  • Excellent written and verbal communication skills

  • Experience in enterprise or B2B software is a significant plus

Meet your team

We're a global team of designers, researchers, and writers across Asia, the US, and Europe. We are a collaborative group of experts focused on accelerating business and customer impact. Our goals are to improve our product experiences one detail at a time, and to shape future experiences that meet user needs and inspire customers, partners, and leaders. This role will join our expanding German UX team to support supply chain experiences, including service and coordination between business partners.

Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Gehalts-Prognose

Unternehmens-Details

company logo

SAP

Computer-Software

10.001 oder mehr Mitarbeitende

Walldorf, Deutschland

Bewertung von Mitarbeitenden

Vorteile für Mitarbeitende

Flexible Arbeitszeiten
Home-Office
Kantine
Restaurant-Tickets
Kinderbetreuung
Betriebliche Altersvorsorge
Barrierefreiheit
Gesundheitsmaßnahmen
Betriebsarzt
Training
Parkplatz
Günstige Anbindung
Vorteile für Mitarbeitende
Firmenwagen
Smartphone
Gewinnbeteiligung
Veranstaltungen
Privat das Internet nutzen
Hunde willkommen

Unternehmenskultur

Unternehmenskultur

4599 Mitarbeitende haben abgestimmt: Sie bewerten die Unternehmenskultur bei SAP als modern.Dies stimmt ungefähr mit dem Branchen-Durchschnitt überein.

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