At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. As the premier worldwide provider of luxury experiences, we set the standard for rare and special luxury services and seek for the best hospitality professionals worldwide. We are convinced that the Ladies and Gentlemen of The Ritz-Carlton are the most important resource in our service commitment to our guests.

The Gold Standards serve as the foundation of the Ritz-Carlton brand and motivate us to be better every day. With this approach and the firm belief that our culture is the driving force of success, The Ritz-Carlton has earned an international reputation as a market leader in luxury hospitality. As part of our team, you will get to know our Gold Standards, such as our Employee Promise, our Credo, and our Service Values. We promise you that with us, you will have the opportunity to be proud of your work and your fellow Ladies and Gentlemen.

"We are Ladies and Gentlemen serving Ladies and Gentlemen"

The team of the The Ritz-Carlton, Vienna is looking for a Lady or Gentlemen for the position:

Assistant Director of Sales

The Ritz-Carlton, Vienna is seeking a dynamic, results-driven Assistant Director of Sales to support and enhance our luxury sales operations. Reporting to our Director of Sales & Marketing, this leadership role is responsible for driving revenue through strategic account management, team leadership, and collaborative initiatives that reflect the legendary service and brand excellence of The Ritz-Carlton. The ideal candidate will have a strong background in luxury hospitality sales, a passion for excellence, and the ability to inspire high performance within the sales team.

Key Responsibilities:

• Support the Director of Sales & Marketing in achieving revenue and market share goals
• Support key transient segments (Corporate, Group, Leisure) and develop strategic sales plans
• Lead, mentor, and motivate the sales team to meet performance targets
• Build and maintain strong relationships with key clients and partners
• Analyze market trends and competitor activity to identify new opportunities
• Collaborate with Marketing and Revenue teams to align sales efforts
• Represent the hotel at industry events and client meetings

Your Qualifications:

• Previous experience in a similar Leadership position within the luxury hospitality
• Fluency in English and German (every other language advantageous)
• Valid work permit for Austria
• Willingness to travel for client engagement and events
• Outgoing and open-minded personality with resilience in peak times
• High organizational and rhetoric skills
• Sincere care for our clients and their requests
• A friendly, well-groomed and professional appearance
• Proficiency in Sales systems (e.g. Opera)

Our Benefits:

• Become part of the Top 1% of Hospitality Professionals: Stand out with your experience in a prestigious environment and among professionals
• Work in a 5-star environment: Enjoy working in a modern and luxurious workplace, equipped with high-quality amenities
• Excellent career opportunities worldwide: Benefit from great career prospects in 5-star hotels around the world
• Regular training & development opportunities: Take advantage of our ongoing training and in-depth development opportunities for professional and personal growth
• Motivated and supportive team: Work in a dedicated, friendly team that collaborates on achieving success
• Unique employee benefits: Enjoy numerous global perks such as hotel stays, Food & Beverage discounts, retail discounts, free uniform cleaning and meals, wellbeing and recognition programs, and many more benefits
• Competitive compensation: Receive an attractive salary, along with a guaranteed annual pay increase based on your performance

Our motivated and supportive team will be happy to onboard you and give you a warm welcome with a two-day Onboarding from the very beginning.

Have we sparked your interest?

Then apply today via email: bewerbung.vienna@ritzcarlton.com

Please be advised that a valid working permission for Austria is required for this position.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.