Share job

With over 17,000 employees worldwide, the mission of the Customer Experience & Success (CE&S) organization is to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. Come join CE&S and help us build a future where customers achieve their business outcomes faster with technology that does more.

As aSenior Cloud Solution Architect (CSA)inApp Innovation & AI Agents, you will be at the forefront of transforming how Switzerland’s leading enterprises build intelligent applications. You will guide customers through their AI adoption journey, helping them design, build, and scale solutions using Azure, GitHub, and Microsoft’s AI stack. You will influence senior stakeholders, drive strategic technical engagements, and help shape the future of AI-powered innovation in Switzerland.

This opportunity will allow you to:

• Accelerate your career by working on high-impact AI and app innovation projects.
• Deepen your expertise in AI agents, cloud-native development, and enterprise architecture.
• Influence market leaders and drive AI adoption across industries.

This role offers flexible work arrangements, including the ability to work remotely up to 50%.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Required Qualifications

• Bachelor's Degreein Computer Science, Engineering, Business, or related field AND a few years of experience in cloud/infrastructure technologies, software development, or IT consulting
  OR equivalent experience.

Preferred Qualifications

• Several years of experience in customer-facing technical roles, including architecture, consulting, or solution delivery.
• Proven experience withAI/ML technologies, especially in deployingAI agents,LLMs or Technical Certification in Cloud (e.g., Azure, Amazon Web Services, Google, security certifications) would be a plus.
• Strong development background in.NET, Python, Java, or JavaScript/Node.js, with experience in cloud-native and microservices architectures.
• Deep understanding ofenterprise IT environments, including security, compliance, and governance in regulated industries.
• Excellent communication and stakeholder management skills, with the ability to influence at all levels of an organization.
• Certifications inAzure,AI, orDevOpsare a plus.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees, we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

• Lead Strategic AI Engagements: Architect and deliver intelligent applications and AI agent solutions using Azure OpenAI, GitHub Copilot, and Azure Kubernetes Service.
• Influence Senior Stakeholders: Engage with C-level executives, enterprise architects, and business leaders to align technical solutions with strategic business outcomes.
• Accelerate App Innovation: Drive the design and implementation of cloud-native applications, leveraging modern development practices, DevOps, and platform engineering.
• Remove Technical Barriers: Lead architectural reviews, proof-of-concepts, and MVPs to resolve blockers and accelerate solution deployment.
• Drive Consumption Growth: Identify opportunities to increase Azure and GitHub usage through technical enablement, skilling, and solution optimization.
• Evangelize AI & App Innovation: Represent Microsoft in technical communities, conferences, and customer workshops, sharing insights and best practices.
• Collaborate Across Teams: Work closely with engineering, product, and partner teams to bring the latest innovations to customers and contribute to reusable IP.