The Quality and Safety in Imaging GmbH (QSI) is an affiliate of the European Society of Radiology (ESR), which represents the medical speciality of radiology in Europe and organises the biggest congress in this field, the European Congress of Radiology (ECR). QSI has been created to support the implementation and use of ESR’s guidelines, eHealth tools and clinical IT solutions. QSI’s activities are currently focused on the ESR’s imaging referral guidelines embedded in the clinical decision support platform ESR iGuide.

What we are looking for:

QSI is looking for an individual to join its team to manage clinical IT projects. You will work with our international client base to implement and install our clinical decision support software (CDS) for radiology referrals, primarily in hospital settings, and ensure their ongoing success. The successful candidate will need to demonstrate the ability to manage complex projects and communicate and coordinate effectively with a variety of clients and partners across Europe and beyond. Strong IT skills and excellent English are minimum qualifications for this role, which requires the ability to work independently and deliver results with minimal oversight while supporting management as the company grows its staff and product portfolio.

Principal Responsibilities:

• Establish and maintain strong relationships with customers in the EMEA region
• Work with customers to develop and manage their implementation plan and timeline
• Customise product configuration/set-up to meet the needs of the customer
• Identify and resolve issues that arise throughout the implementation
• Over time independently manage clinical IT implementation projects
• Work closely with other areas, including product development and sales, to ensure customer needs are met
• Work with the implementation team to continue to improve implementation tools and process
• Provide administrative support to management

Minimum Qualifications:

• Strong IT skills (proficiency with Excel; experience working with content management systems and databases)
• Experience with project management
• Proven customer service skills
• Excellent verbal and written English
• Detail-oriented and ability to meet deadlines

Preferred Qualifications:

• Project management experience with demonstrated ability to manage complex, multidisciplinary projects
• Experience in the healthcare IT sector, especially experience with electronic patient records or hospital information systems
• Command of additional languages is an advantage

• A modern office in the heart of Vienna (U1, U2, U3 and U4)
• An exciting and empowering company culture with passionate people
• A diverse set of tasks in a meaningful and international setting
• The possibility of working in the office or from home
• Flexible working hours (flexitime)
• Paid lunch break

The salary range for this full-time (38.5h) job vacancy is 3,016.00€ - 3,500.00 € gross per month (14 times per year).

Are you interested in joining our team?

We are looking forward to receiving your application!