Who we are

We simplify wealth creation. Founded in 2014 in Vienna, Austria by Eric Demuth, Paul Klanschek and Christian Trummer, we’re here to help people trust themselves enough to build their financial freedom — for now and the future. Our user-friendly, trade-everything platform empowers both first-time investors and seasoned experts to invest in the cryptocurrencies, crypto indices, stocks*, precious metals and commodities* they want — with any sized budget, 24/7. Our global team works across different cultures and time zones, bringing our products to more than 6 million customers, making us one of Europe’s safest and most secure platforms that powers modern investing.

Headquartered in Austria but operating across Europe, our products are built by fast-moving, talented, "roll-up-your-sleeves-and-make-it-happen” kind of people. It’s these diverse perspectives and innovative minds operating as ONE TEAM that keep Bitpanda at the cutting edge of our industry. So if you’re someone who thinks big, moves fast and wants to make an impact right from day one, then get ready to join our industry-changing team. Let’s go!

Your Mission:

Join our team as a Senior Operational Risk Officer, leading and embedding non-financial risk management at the heart of our Austrian entities and business Headquarters. You will support the Group Risk Management team primarily identifying, assessing, monitoring, and treating Non-Financial Risks across all aspects of Bitpanda’s business activities. You will be responsible for building and maintaining a culture of risk management excellence, upholding the use and adoption of Bitpanda’s Enterprise Risk Management framework, while promoting innovative ways to keep customers and company financial assets safe.

You have a strong analytical mindset with strong experience in operational risk management, (ideally) a passion for digital assets and related lifecycle processes and a strong desire to play a part in building out the foundations for the future of finance! Through your engagement and oversight over all core business processes and activities, you will challenge management to think differently about risk, becoming a key advisor to our business, products, technology and operations teams.

You will report to the Group Head of Operational Risk, becoming a key part of Bitpanda’s growing Group Risk Management Team.

What you’ll do:

• Champion the Non-Financial Risk Framework – Drive adoption across Bitpanda, setting risk appetite, strengthening controls, and delivering insightful reporting to senior management.

• Prudential Resilience & Capital Planning: Lead and coordinate entity stress testing, recovery & resolution planning, including Own Funds & ICAAP requirement (incl. capital adequacy assessment, scenario analysis, trigger frameworks, and Board/regulator-ready documentation). Provide independent oversight and challenge to ensure ongoing solvency, liquidity resilience, and regulatory compliance.

• Be a Risk Influencer – Actively advise, oversee and challenge 1LOD and 2LOD stakeholders on non-financial, financial, and liquidity risks, especially during strategic transformations. Guide risk owners on assessment and treatment, leveraging data-driven insights for informed, risk-based decision-making.
  
  
• Act as Risk SME for Business and Functions – Serve as the single point of contact for all risk matters, collaborating with Compliance, AFC, and Information Security to ensure cohesive oversight.
  
  
• Enhance Control Assurance – Build and execute 2LOD monitoring and testing capabilities, ensuring robust control assurance, actionable insights, and regulatory alignment (eg. FMA, DORA, MICARetc.).
  
  

Who you are:

• Seasoned Risk Professional – 7+ years in Operational and Non-Financial Risk across financial services, preferably with exposure to fast-paced Fintech and Digital Asset environments. Solid understanding across a broad spectrum of non financial risk types (eg. operations, compliance, financial crime, information security, technology, financial reporting, etc)
  
  
• Control & Assurance Expert – Skilled in planning and executing control monitoring, testing, and audit-style reviews within complex financial institutions.
  
  
• Regulatory & Market Insight – Solid understanding of the regulatory environment for financial services as well as digital assets, and the full financial product lifecycle—from licensing to settlement—paired with strong market awareness.
• Experience with risk capital requirements – including stress testing and ICAAP management and reporting.
• Digital Asset Advocate – Passionate about building a secure, compliant, and innovative digital asset ecosystem.
  
  

What’s in it for you

• Flexibility to work where you thrive – Enjoy the freedom of our Hybrid working model, combining onsite collaboration and remote work, with an additional 25 days per year to work from a city or country of your choice.
• Reward for your impact – Receive a competitive total compensation package aligned with Bitpanda’s pay-for-impact policy, including participation in our stock option plan.
• Support for your mental wellbeing – Access confidential coaching, counselling, and mental health resources whenever you need them through OpenUP.
• Time to recharge – Take extra time off to rest, reset, and recharge, with 3 additional days off in 2026 to prioritise your wellbeing.
• Continuous learning and growth – Grow your skills and stay ahead in your career with unlimited access to Udemy’s library of online courses at your own pace.
• Exclusive perks and rewards – Enjoy discounts, rewards, and perks from partners worldwide across lifestyle, wellness, tech, and travel.
• Support during life milestones – Take advantage of our additional 8 weeks of gender-neutral new parent leave to welcome and bond with your new addition to the family.
• Create a productive workspace at home – Set up your home office exactly how you want it with a dedicated budget for comfort and productivity.
• Fuel and focus on-site – Pandas in Vienna, Bucharest, Barcelona, and Berlin can enjoy free onsite dining, with freshly prepared lunches and snacks to keep you fuelled and focused all day long.
• Recognition for your contributions – Celebrate milestones and achievements with recognition and rewards for your Tenure at Bitpanda.
• Show your Bitpanda pride – Access exclusive Bitpanda-branded merchandise and gear to represent.
• Connect and celebrate with your team – Join unforgettable company events, from our Winter Party in Vienna to summer gatherings worldwide, fostering fun, connection, and celebration

.…and even more location-specific benefits designed to make life at Bitpanda even more rewarding wherever you are.

Above all, you will have the opportunity to learn and grow as part of Bitpanda’s incredible journey towards being Europe’s future #1 investment platform.

Bitpanda is committed to fostering a fair and equal environment based on trust and mutual respect. We believe that a diverse and inclusive workplace is paramount to our success and we are committed to building a team that represents a wide variety of backgrounds, perspectives, and skills.

* These benefits may be adjusted at Bitpanda’s discretion and do not apply to our internships and exceptions to our Hybrid Working policy apply to teams with shift schedules or for folks whose roles require them to be in-office (think: Workplaces team or IT).

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