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Join Microsoft’s Industry Solutions Delivery (ISD) team and help shape the future of business through Cloud and AI innovation.
As part of a highly specialized consulting organization, you’ll work at the forefront of digital transformation, delivering cutting-edge Microsoft technologies that empower customers to reimagine their business.
Microsoft Industry Solutions Delivery is a global organization hosting over 6,000 strategic sellers, industry and security experts, elite engineers, world-class data scientists and architects, consultants, and delivery specialists. Together with our partners, we help Microsoft’s most strategic customers worldwide to address their specific challenges and provide comprehensive and industry-specific solutions that meet their unique needs.
At ISD, we operate with an AI-first mindset, combining deep industry expertise with scalable, secure, and intelligent solutions. Our global team of architects, engineers, consultants, and data scientists partners with Microsoft’s most strategic customers to solve complex challenges and accelerate their AI and cloud transformation journeys.
As a Solution Architect, you’ll lead the design and delivery of impactful solutions that bridge business strategy and technology. You’ll engage directly with senior customer stakeholders, drive architectural excellence, and contribute to Microsoft’s mission of empowerment through innovation.
This role offers flexibility, with up to 50% remote work, and the opportunity to make a tangible impact across industries—delivering measurable value, fostering innovation, and shaping the next generation of intelligent enterprise solutions.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Required Qualifications:

• Bachelor’s degree in computer science, information technology, engineering, or related field AND experience in technology solutions, practice development, architecture, consulting, and/or technology domain (e.g., Security)
• OR master’s degree in computer science, information technology, engineering, or related field AND experience in technology solutions, practice development, architecture, consulting, and/or technology domain (e.g., Security)
• OR equivalent experience including career returners and those with non-linear paths
• Proven record of managing multiple, highly complex projects or portfolios and leading blended, multidisciplinary teams
• Proven Cloud & AI experience e.g., GenAI, LLM, SLM, Multi-modal AI, Retrieval-Augmented Generation (RAG), Agents/Agentic, DevBox

Preferred Qualifications:

• Technical or professional certification in domain (e.g., GenAI, Azure)
• Experience with technical (services/ consulting) sales experience
• Leadership/ people management experience, including leading and supporting a diverse team of e.g., technical consultants

• As a Solution Architect, you will lead the design and delivery of complex, scalable, and secure solutions that drive business value for our customers. You will act as a trusted advisor, shaping solution strategy, architecture, and execution across engagements.
• Customer-Centric Solution Design: Engage with a broad range of customer and partner stakeholders—including business sponsors, enterprise architects, and technical teams—to gather insights and define solution architecture. Facilitate alignment on business goals, technical feasibility, and delivery approach.
• Architecture Definition & Governance: Own the end-to-end architecture definition, including the Architecture Description Document, Architecture Decision Log, and Requirements Traceability Matrix. Ensure traceability from business requirements to technical implementation.
• Business Value Realization: Collaborate with customers to articulate and measure the business value of solutions (e.g., revenue acceleration, cost optimization). Drive clarity in ambiguous or conflicting requirements and document assumptions and implications where needed.
• Technical Leadership & IP Development: Identify reusable patterns and gaps across engagements. Contribute to the development and refinement of intellectual property, including reference architectures, accelerators, and best practices. Promote reuse across pre-sales and delivery.
• Cross-Team Collaboration & Influence: Lead virtual teams across disciplines and geographies. Share strategic and technical insights with internal communities, engineering teams, and field stakeholders to influence product direction and improve solution outcomes.
• Customer Advocacy & Feedback Loop: Act as the voice of the customer, using evidence-based insights to advocate for improvements in Microsoft technologies, services, and offerings. Escalate and prioritize feedback to engineering and product teams.
• Performance & KPI Accountability: Drive impact across key performance indicators such as Azure Consumption Revenue, Gross Margin, Resource Mix, and Customer Satisfaction. Ensure architectural decisions align with business and financial goals.
• Executive Engagement & Communication: Demonstrate strong communication and interpersonal skills to effectively engage with senior stakeholders on both customer and Microsoft side. Translate complex technical concepts into clear business language, facilitate executive-level discussions, and build trusted relationships that influence strategic direction.