System Administrator-Helpdesk (m/f/d)

Manage, configure, and prepare IT client hardware including laptops (Windows & Mac), meeting rooms and peripheral devices.

Provide first-level support, addressing technical issues, installing software, setting up new devices, and managing user access to internal networks and services.

Maintain and update comprehensive IT documentation to ensure clarity and continuity of processes.

Act as a key contact person, providing effective communication and support for technical issues within the office.

Collaborate closely with different departments to understand and fulfill onsite IT needs efficiently.

Contribute actively as part of the central services team at the Vienna office, operating within an international, cross-functional environment.

You have previous relevant experience in IT support, system administration, or a similar helpdesk role.

You possess strong problem-solving skills, a practical approach, and enjoy troubleshooting and resolving technical challenges independently.

You are well-organized, communicative, and service-oriented, capable of managing multiple tasks simultaneously.

You have excellent communication skills in English and German (both written and spoken)

You are enthusiastic, motivated, and proactive, with a positive attitude towards learning new skills and technologies.