Are you a good match?

You are dynamic, flexible, communicative and a good listener. You are passionate about Jewelry and High Jewelry, the Maison universe and art craftsmanship. You are comfortable in a retail environment while being in contact with both international and local customers. You are looking for a team spirit environment focusing its energy on clients’ needs and satisfaction. You master German and English and a third language will be a strong plus.

What are expecting from you?

Supporting our sales team in the Zurich Boutique, you play a key role to ensure operational excellence behind the scenes in order for the boutique to deliver an enchanting and seamless client experience.

As part of the Boutique team, your role will be dedicated to two key aspects of boutique day-to-day:

• Operations
• Manage the stock (receptions, transfers, quality check, stock counts, specific pieces manipulation…)
• Contribute to the document management (delivery notes, mails…)
• Follow-up & prepare omnichannel orders
• Ensure the back-office area is properly set-up
• Comply with Maison’s policies, Group procedures and policies

• Customer services
• Manage the CS flows to/from the boutique
• Check repairs list & inform the team on the status
• Control all repairs (visual check) at reception
• Manage spare parts & accessories (inventories, stock control, replenishment)

More than a role…. We recruit for a career!

By joining Van Cleef & Arpels, you will be part of a Maison where employee career development is at the heart of our ambition.

Upon your arrival, you will be immersed in our enchanting world with trainings on our history, know-how and creations.

The recruitment process