The ideal candidate will be a strategic partner to our customer, building robust relationships with key partners for one of our global clients from the pharmaceutical industry we cover out of Switzerland. The National Account Manager works in a global account team, getting business directions from the Global Account Manager of the account and working along a distributed team located mainly in Switzerland and the United States.This role goes beyond sales; it is about building lasting value and driving customer success through the innovative use of our platform. The candidate will cultivate and improve customer happiness, support crafting and deliver a comprehensive account strategy aligned with customer business goals, and navigate the full sales cycle by using various resources to support deal closure. The NAM will need to cultivate his own relationships and opportunities as outlined and agreed in the global account plan and as per the mentorship of the global account manager.

A good match for this role is:

• A team-oriented, driven individual with an entrepreneur attitude and an eagerness to continuously acquire new knowledge

• Very good communication and listening skills and the ability to interact in a clear, concise and timely manner using a variety of communication methods (writing, speech, presentation, 1:1 executive conversations) and tools (white-boarding, slides, webinars, on-site workshops, negotiations etc.). Ability to communicate for impact on all levels of the organization, both on the client side and Salesforce internally.

• Ability to lead and align a diverse team towards clearly communicated common goals

• Ability to identify and qualify opportunities and move them ahead along the sales cycle. Being able to get things done in a political and ambiguous client environment

• Solutioning: Ability to define and express compelling value propositions and cases that address customer needs by demonstrating a profound understanding of information technology and the pharmaceutical industry.

• Team Selling: Ability to team up with a diverse and global group of colleagues to drive sales activities towards contract closing

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

Salesforce welcomes all.