Change the way the world travels

Be part of the GetYourGuide journey and connect people with unforgettable travel experiences worldwide. Since 2009, millions of travelers have booked unique activities with us in over 12,000 cities. Our headquarters in Berlin is supported by 16 other local offices across the globe.

Ready to join a diverse community of over 850 fellow explorers dedicated to revolutionizing the travel experience industry? Check out our careers site to learn more.

Team mission

The Traveler Assistance, Resolution and Support (TARS) team’s mission is to create a loyal customer base by exceeding travelers’ expectations with a stress-free and delightful post-purchase experience. We plan to do so by making it easy to get help for those customers who did not experience a smooth experience, and to effectively resolve their issue. We own the mobile and web platforms of GetYourGuide and aim to deliver an amazing customer journey through great user interfaces and rigorous A/B testing.

Your mission:

• Work in a cross-functional mission team with engineers, designers, product managers and data analysts
• Translate high-level ideas and requirements into practical solutions
• Help to enable your mission team to iterate fast and learn about our customers by designing, launching and iterating on A/B experiments
• Maintain a high standard of quality for our code, features, and products
• Contribute to learning and advancement of our engineering practice
• Help build and grow our Team

Your toolkit:

• 5+ years of experience in app development with profound experience in Kotlin and Android Framework
• Experience with Kotlin Multiplatform
• Knowledge of writing automated tests (Unit/UI/Integration tests/screenshot tests)
• Experience with observability practices, including monitoring, alerting, and performance diagnostics
• Customer-centric prioritization and data-driven decision-making
• Ability to turn ideas into solid, maintainable code
• Openness to learning new technologies and methodologies
• Positive, proactive team player who is passionate about their craft and cares about helping the team deliver
• Capable of working in a diverse team alongside designers, product managers, and software engineers
• Written and verbal communication skills with the ability to clearly explain technical concepts to others in English

What sets you apart:

• Experience with backend development
• Experience with iOS development
• Experience with other multi-platform frameworks such as React Native
• Have one or more successful Android apps published in the Google Play store
• Prior experience working in the e-commerce space
• Prior experience in start-up environments

We want your journey with us to be extraordinary

Here’s how you can expect us to commit to you and your growth.

• Annual personal growth budget and mentorship programs for continuous learning and development
• Work from anywhere in the world for 40 days per year
• Flexible working arrangements to support work-life balance
• Opportunities to collaborate and socialize with team members through quarterly team events and yearly company-wide events
• Monthly transportation and fitness budget
• Discounts for you, your friends, and family on GetYourGuide activities
• Language reimbursement program
• Health and wellness benefits

How to apply

Submit your CV/resume in English using the form below. For tips and insights into our hiring process and culture, check out ‘how we hire’ and ‘life at GetYourGuide’. If you have any further questions, please don’t hesitate to get in touch at jobs@getyourguide.com.

We’re an equal opportunities employer

Our commitment is that every qualified person will be evaluated according to their skills regardless of age, gender identity, ethnicity, sexual orientation, disability status, or religion. Please refrain from including your picture and age with your application.