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BMGI provides people-driven solutions to your most pressing business problems. Whether it’s through your people, our people, or working side-by-side, BMGI offers the wide-range of services you need to succeed. Be it global or local, big or small, strategic or tactical, we help you find unique solutions to your specific problems. Through its 12 offices throughout the Americas, Europe, Africa, and Asia, BMGI delivers services in multiple languages and with a mastery of many local cultures. BMGI’s clients, spread across more than twenty countries, include General Dynamics, TNT Express, Avis Budget Group, Credit Suisse, Hitachi, China Chemical, Graphic Packaging, Siemens, The U.S. Navy, Philips, and many others. For more information, please visit BMGI’s website at www.bmgi.com. BMGI – Problem Solved!

People Driven Problem Solving

We are, first and foremost, problem solvers. But then, so is everyone else, at least that’s our

assertion: everyone is a problem solver. Because we recognize the over-arching role problem

solving plays in business, we have focused our business on mastering the human side of

problem solving. We are not a technology company nor do we prescribe specific technology

solutions. We are not an outsourcing provider. Yet we will engage technology, or recommend

outsourcing—or any other path to the solution—if that’s what your problem demands.

Our focus on people-driven solutions means we will take one of several people-driven

approaches to solving your problems.

· Teaching

· Facilitating

· Coaching

· Consulting

Which approach we take depends on you, the client: your needs, your urgency and your style.

We address a broad range of business problems, from strategic to tactical, from global to local,

and from very complex to very simple…

We also have extensive experience in design and innovation. And while we are proficient in

many of the most commonly used problem solving methodologies, we strive to focus on

“problems” themselves. We engage the most appropriate tools and methods, without any

particular bias toward one over another.

Innovation (Design Thinking)

BMGI has developed a number of people-driven approaches to systematic and predictable

innovation. Having researched hundreds of tools, BMGI crafted a four-phase methodology we

refer to as D4. The D4 framework can be used to drive everyday innovation at the shop floor

level, Kaizen-like rapid innovation events, or comprehensive innovation projects. As with

everything else, BMGI treats every need for innovation simply as a problem to be solved.

In addition to an innovation practice, BMGI seeks to be a market-leading innovator in our own

right. Whether it’s changing the name of the game to “problem solving,” or it’s releasing our IP

through Open Access, we seek to innovate in everything we do.

Objectivity

Every person, and every company, struggles with bias, and BMGI is no different. However, through transparency and self-awareness, we openly and actively battle our own biases to ensure the most objective possible recommendations for our clients. We do not peddle pre-conceived solutions nor do we prescribe solutions that are preferential to BMGI (e.g., we do not accept outsourcing contracts, but we may recommend outsourcing a process as the best solution to a problem). While we have strengths derived from our past, we work hard to remain open to any and all approaches to finding a solution. We do not prescribe any one particular methodology or insist a problem will take a pre-determined amount of time to solve. Rather, we seek to solve all problems in the fastest, most efficient, lowest cost manner possible.

Unique Insights

We’ve been called contrarians; we’re not. In fact, we agree with 95% of what we read and hear from others. But the 5% we don’t agree with…that’s the 5% you NEED to hear. Why would we waste your time telling you what you’ve heard from others?

At BMGI, we make every effort to make sense of everything, and sometimes, conventional wisdom just doesn’t make sense. When it doesn’t, we dig deep to understand what’s really going on. BMGI’s experienced practitioners, its clients, and its research staff, take a holistic approach to today’s most vexing questions. Telling our clients something different than what everyone else is telling them can be a risky tack to take. Yet, our over-riding need to tell you the truth, to tell you what we really think and what our research and experience says is really going on is, well, our job. It’s what you pay us for.

Global

BMGI is a unique blend of local and global. The result is a more closely managed, more intimate relationship with our clients, regardless of their size. We can assign a single global manager for a client if that’s what makes sense. Or we can assign local managers to work with their local counterparts. Exactly how BMGI is organized (legally, financially, and managerially) is irrelevant. What’s important is that we align ourselves with the needs of our clients working seamlessly across borders and time zones.

BMG has active clients on six continents and fully staffed offices on four continents. Our people can work with you in local languages, respecting local cultures and customs. We have a broad network of full-time personnel with a long history of working with BMGI’s clients. We are not normally inclined to hire people for individual engagements (unless, of course, the unique problem to be solved requires it.)