Über uns

Löwenheck Market Research

By means of innovative methods and technologies the customer needs are satisfied in a fast and uncomplicated manner. Interviews, Mystery shopping, price comparisons belong to the core competences of the institute.

Interviews

We work with computer-aided methods when it comes to interviews. Interviews are carried out in the following forms:

Face to Face

Internet / Intranet

Phone lab

The results are transmitted in your desired form: as a Power-Point presentation, as a SPSS or as an Excel.

Mystery Shopping

Nearly every customer contact and every process can be tested on its efficiency and customer friendliness with mystery shopping.

The effective operations of customer contact can be structured collected and analysed. Targeted measures can be taken, for example, to increase customer satisfaction.

Price comparison

The price comparison may be assisted by us in the choice of methods, from the implementation to complex intelligent online reports that enable you to monitor relevant prices for different target groups. You may wish to monitor and control the implementation of measures in the area of your pricing policy with our online tool.

Marketing Consulting

We provide consistent values ​​, in order for you to react quickly to short-term trends.

Our customers must always respond to rapid technological developments and economic and political changes. This succeeds best when you take your time for Understanding. This includes developing a marketing strategy. If it is designed for the long term, the guidelines for action become clear and you will be able to dynamically respond to trends.

Our services: Support for the development of existing marketing strategies. Assist you in the development of marketing strategies. If targets are not reached, we can analyse why this is the case.

Eye-Tracking

With the eye tracking method, the pupil movements are recorded and provide information as to how long and when something is looked at. The combination with a survey brings exciting and profound - often surprising - results. We want to know what is really happening while looking at web page / a poster / a prospectus/ a tv commercial.

Löwenheck market research is an independent company. Our main partners are our customers. We place great emphasis on understanding each client: The foundation of a good and productive relationship. If you need assistance in order to take the results of the market research conclusions for measures, we can help you. We have an extensive network of specialists available that we can call on, if necessary.

We work according to recognized scientific methods. This means that all our results are valid and reproducible.

For more information about our services contact info@loewenheck.ch