My Blue Chip Staff Über uns

My Blue Chip Staff is a home-based company based in the Philippines, designed to cater the outsourcing needs of small and medium-scale enterprises from around the globe.

Unlike other home-based companies, we are located in one geographical location making it easy for us to provide 1-1 feedback to our agent’s performance, conduct up-trainings and team-builder activities to meet and exceed your business goals. This concept is similar to BPO companies offering services to large companies around the globe and placing this idea in the comfort of their home.

The team is being managed by Experienced Managers and Supervisors from top –notched call centers. Our agents are highly-skilled, have customer service and technical support background and have excellent English communication skills and with 2-5 years of call center experience. We specialize in One Call Resolution to help minimize cost and improve your company’s customer satisfaction and retention. We will also bring the processes and best practices of large BPOs and customize it according to our environment and your business needs.

Mission: To serve as a global link across all continents to small and medium companies in providing a win-win solution to their outsourcing needs and help achieve their business goals.

Vision: To be the company of choice across all continents by partnering with clients in exceeding their business goals with integrity, passion and commitment.

Our Team: Our team is composed of call center managers, team leaders and agents from various BPO companies in the Philippines with 2-5 years working experience and are degree holders from accredited universities. They have excellent grasp of the English language- both oral and written and are knowledgeable about computers and the internet.

SERVICES:

Customer Service- Mybluechipstaff offers customer service support to your call center needs. We have highly trained agents who can easily adapt to the rapid change of your business. We will provide you with experienced agents who have been in the business for more than 2 years and have excellent communication skills.

Technical Support- Mybluechipstaff offers customer service support to your call center needs. We have highly trained agents who can easily adapt to the rapid change of your business. We will provide you with experienced agents who have been in the business for more than 2 years and have excellent communication skills

Team Management One of the best way to effectively and efficiently manage your outsourcing needs is to hire a team manager. At Mybluechipstaff, we offer you highly experience managers with at least 4 years of experience in business process outsourcing. Your team manager will micro-manage your staff, create daily and weekly reports, conduct weekly feedback session to improve performance, hire new and remove non performing agents, and performance manage your agents.

Virtual Assistance- Mybluechipstaff can also provide you Virtual Assistant to handle tasks like email response handling, data mining, invoicing, vacation trip preparation, remote reminder and personal blog management.

Article Writing- Mybluechipstaff also offers competent article and blog writers to boost your online presence and drive traffic to your website, create product/services reviews and create a number of articles for you in a day.