Über uns

Ninchat is a growth company from Finland, offering leading, digitally native, white label communication service (chat, files, video integrated to customer journey) for insurance, banking and eHealth service providers. 

Benefits:

Perform digital transformation more rapidly and cost-efficiently, improve sales conversion, customer satisfaction and organization reaction speed. Find new digital business areas. 

Use areas:  

Consultations: Doctor/Patient, Nurse/Patient, Other health professionals

Appointments: Insurance & Banking services via chat

Customer journey: Sales and Customer service (also for authenticated customers)

Internal communications:  Internal support processes help,  Internal team communication, Long lasting chats: eg. surgery recovery chat with professionals, themed coaching groups.   

Product:  In customer brand, look & feel

Secure communication service (embeds into web+native mobile apps, intranet), integrates with customer platform, authentication, CRM and SSO systems. Supports strong encryption for customer data. Includes text, files and video (webrtc), triggers, questionnaires, scheduling, notes, internal team communication, external 1-1 communication, external group communication and many other features. Compatible with Bots & AI-platforms. Data in Germany. EU/GDPR OK.