Abtin Zanjani

Managed client expectations with professional, considered approach to projects. Built collaborative working relationships with project teams. Providing advice on the interior layout of a space/building and proposing reconfigurations. Collaborated closely with customers, adjusting plans as needed to satisfy requirements. Chose furnishings consistent with client preferences and budget

Staff management and supervision. Planning and monitoring budgets for contracts, inventories and equipment. Purchase, storage and distribution of required supplies and equipment. Performing personnel affairs such as employment affairs, internal affairs (promotion, transfer, reward, punishment, leave, etc.), performance appraisal. Engaged with customers to better understand needs and deliver excellent service. Spoke to customers in multiple languages to resolve problems and answer questions.

Direct responsibility for service execution while leading a team, or teams, to accomplish specific operational performance objectives. Oversee exempt and nonexempt direct reports. Manage Service Operations, including service contracts, emergency service, quoted work, renewals, warranty, and change requests. Own and drive customer satisfaction, including management of customer relationships, business development, issue resolution,