Agah Kayaalp

- Implementing product strategy for pharma companies, including product improvement, feature prioritization, costing, and release. - Ensuring the team remains focused and on track, including addressing any conflicts or bottlenecks. - Communicating with team members, including relaying briefs, connecting daily tasks to larger goals, and providing context and support. - In addition to the existing ongoing projects, 5 projects were taken from scratch and completed.

- Leading and planning development process according to customer requirements and issues about WMS system. - Creating report templates and SQL queries. - Managing the stock entegration system with the customer ERP system

- Managing the CRM system (Nexxus MI), act as the support and admin user for the field force. - Developing IMS reports and dashboards in order to provide insight in reinforcing sales performance for all business units. - Designing and executing the sales incentive plan. - Implementing and executing target setting for the field force.

- Management implementation, configuration and customization on project phase for new customers. - Analyze the customer’s requirements and ensure that the setup is delivered on time, follows high quality standards and meets the customer’s expectations. - Report to the Account Manager and/or the Customer Services Director about setup follow-up in the agreed format and within deadlines. - Creating dashboards on Power Bi tool and creating SQL queries for reporting purpose if needed on the Oracle DB.

- To write macro codes which are allow to prepare regular reports automatically. - Developed the dashboard for Dream Deals Campaign which has a scope of 64 markets. - Worked directly with directors of various departments to implement solutions for management and organizational report generation and development, including dashboards visualizations.

- Administration of local Windows Server Systems including Storage, Backup, monitoring and user authorizations. - Managing user accounts on the Active directory and exchange server. - Provide 1st level support for all problems with computer systems in office and remote (Doluca Headquarter and other remote offices); including troubleshooting hardware and software, e-mail, network and peripheral equipment problems, making repair and corrections where required.

- Web development, management and maintenance. (Used html, css, javascript and wordpress). - Creating Google Analytics reports for the SEO services provided customers. To give advice them to promote in the search engines with appropriate keywords. · To set meeting and presentation the reports to customer side periodically. To provide solutions for the customer requests.