Agah Kayaalp

- Implementing product strategy for pharma companies, including product improvement, feature prioritization, costing, and release. - Ensuring the team remains focused and on track, including addressing any conflicts or bottlenecks. - Communicating with team members, including relaying briefs, connecting daily tasks to larger goals, and providing context and support. - In addition to the existing ongoing projects, 5 projects were taken from scratch and completed.

- Leading and planning development process according to customer requirements and issues about WMS system. - Creating report templates and SQL queries. - Managing the stock entegration system with the customer ERP system

• Developed IMS reports and dashboards to provide insights that reinforced sales performance across all business units. • Performed data analysis on raw data received from IQVIA using advanced Excel functions and Power BI to generate actionable insights and support data-driven decision-making for all business units. • Managed the CRM system (Nexxus MI), acting as the support and admin user for the field force.

• Management implementation, configuration and customization on project phase for new customers. • Analyze the customer’s requirements and ensure that the setup is delivered on time, follows high quality standards and meets the customer’s expectations. • Report to the Account Manager and/or the customer services director about set-up follow-up in the agreed format and within deadlines. • Created Power BI dashboards and SQL queries for Oracle DB reporting.

• Worked directly with directors of various departments to implement solutions for management and organizational report generation and development, including dashboards visualizations. • Development dashboard for Dream Deals Campaign which has a scope of 64 markets.

- Administration of local Windows Server Systems including Storage, Backup, monitoring and user authorizations. - Managing user accounts on the Active directory and exchange server. - Provide 1st level support for all problems with computer systems in office and remote (Doluca Headquarter and other remote offices); including troubleshooting hardware and software, e-mail, network and peripheral equipment problems, making repair and corrections where required.

- Web development, management and maintenance. (Used html, css, javascript and wordpress). - Creating Google Analytics reports for the SEO services provided customers. To give advice them to promote in the search engines with appropriate keywords. · To set meeting and presentation the reports to customer side periodically. To provide solutions for the customer requests.