Aletta van den Haak

Verkauf Reinigungsdienstleistungen, Sicherheitsdiensten, Grünpflege und Facility Management Kundenbetreuung, Akquise in der Region Darmstadt, Odenwald, Neckar-Odenwald, Aschaffenburg, Schweinfurt, Würzburg, Hanau, Offenbach, Fulda. Sales of cleaning services, security, gardingen services and Facility Management. Customer relations, aquisition in the Region of Darmstadt, Odenwald, Neckar-Odenwald, Aschaffenburg, Schweinfurt, Würzburg, Hanau, Offenbach, Fulda.

• Managing and coordinating a team of cleaners of > 50 people at customers • Human Resources (hiring, firing, planning, payroll preparations, etc.) • Budget responsibility for own projects • Aquire new customers, taking care of existing business relations in cleaning, catering, security and building management in the Odenwald region • Establish customer contacts • Create PowerPoint presentations and calculations • Manage the Customer Services Database • Responsible for operational customer service

Manage tennant relations within shopping centre of 175 stores, manage contacts with authorities and rescuing teams, manage and calculate budgets, replace centre manager when not present, managing team of 5 people.

Replacing facility manager, managing all facility management (repairs, cleaning, maintenance contracts) for all Foot Locker stores in Europe (>500), lead a team of approx. 10 employees, organizing preventative and reactive maintenance, small remodelings and store closures.

Organize international relocations of expatriots accross the world, managing documentation, organize ISO certification, organize office relocations.

Management support to Managing Director, organize events and travel, hold agenda, etc.

• manager of the general secretarial department and the receptionists (4 people) • project management • creating presentations

• Department manager (department with 4 people) in the Facility Services • responsible for remodeling projects (budget 3 Mln. NLG)

• Managed a department of 10 people • responsible for managing the receptionists, handyman, stockroom team, mail room team, archives and data entry team • responsible for cleaning, gardening, catering and security of the company

• Sales representative • Sales support representative • Support assistant • Internship at PeVeHa, Gouda, Netherlands for economical education • Employee at Supermarket