Alex Panchuk

Company is online school of French language. Made company audit (all financial statements), found issues, prepared plan to avoid it and implemented HR: vacancy development, first calls, onboarding Prepared KPI and growth points Optimized operations’ workflow- make all procceses as automated as possible Calculated LTV, CAC, Lead price and proposed marketing budget for every month+ expected marketing costs for next year Built Sales department (scripts; workflow with leads; sales funnel, made tests)

Company has online and offline activities. I was involved in both (work with offices in New York and work with online employees from Europe) Control of employees: planning; time tracking; monitoring their jobs; tasks’ estimation; reporting Recruitment: research; first calls Work with product: logic; resource allocation; planning Strategy: competitors’ analyses; analysis of market and distributors; development of our goals and plans Soft implementation Sales- was working with department to keep the KPI

I worked with international clients. Performed different level tasks and led different stage projects I worked with designers and developers, QA specialists. Our occupation were website/app development and animation; brandbook and logo preparation Had lots of decision-making power: time control, team, led full communication with client, arranged calls with them and teams etc Improved my knowledge in web/app development; increased level of responsibility; master communication skills.