Alexandra Goller
Fähigkeiten und Kenntnisse
Werdegang
Berufserfahrung von Alexandra Goller
- Bis heute
CEO and TRAINER
*crazy*green*CHIkka
Self-Employed, Free & Fun
- 1 Jahr und 8 Monate, März 2016 - Okt. 2017
Sales and Marketing
Luxury Apartments
- 1 Jahr, Feb. 2015 - Jan. 2016
Dialogcenter Agent
DSFK
- 8 Monate, Mai 2014 - Dez. 2014
Alleinsekretärin
Hotel Jäger KG
- 1 Jahr und 8 Monate, Juli 2012 - Feb. 2014
Cluster Reservations Sales Agent
Hilton Hotels Austria
Managing & Controlling a Team of 4 people, Individual Reservations, Group Reservations, Deposits, Christmas & Carneval Bookings, updating different websites (booking.com, tiscover, feratel, bergfex, …)
- 1 Jahr und 4 Monate, Juni 2010 - Sep. 2011
Reservations and Events Coordinator
Biohotel Stanglwirt*****, Going am Wilden Kaiser
Assisting the Banquet and Meeting Department, Room Reservations (Individuals)
- 6 Monate, Nov. 2009 - Apr. 2010
Assistant Events
Grand Hotel Bellevue SA
Planning, Handling, Processing of Banquet and Meeting Enquiries (Offer, Confirmation, Follow up, Cancellation and Feedback), Show arounds for possible customers, preparing of Function Sheets, Supervision of the Banquet/Meeting/Event on the actual day(s), encharged of updating the Hotel Events calender, updating/renewing the ISO (Hotel Standards) Programming of the till (XENIA – F&B), translating Menus (German, English and French), final check of the bill, organisation of weekly meeting.
- 1 Jahr und 4 Monate, Dez. 2007 - März 2009
Sr. Reception Shift Leader
Hilton Dublin
Core Responsibilities Group Bills, Accounts Receivable paperwork, researching Customer queries, managing car park systems, health & safety, team training, daily reception shifts, procedural implementation, up-selling hotel product. My time at Hilton Dublin has allowed me to grow my experience with the brand, whilst developing my leadership skills. The Leadership 2 course that I attended and fully completed provides me with the skills I need to complement my role.
- 1 Jahr und 8 Monate, März 2006 - Okt. 2007
Managment Trainee
Hilton Anaheim & Towers
GSA (Guest Service Agent) Daily reception shift, up-selling suites and deluxe rooms Guest Service Hotline Coordinator (Supervisory Position) Guest assistance, Reservations, Communications, dealing with Customer queries/complaints, supervising/assisting Front Desk, operational telephone handling, helping during Sold out nights, Towers (Executive Floor) Concierge (Hilton Honours Floor) Guest assistance with dinner reservations, directions Graveya
- 1 Jahr und 3 Monate, Jan. 2005 - März 2006
Receptionist
Hotel Revere
Daily reception duties, Reservation duties, updated Homepages, Team training, cashier duties Part time work in the Restaurant as Bar Supervisor
- 5 Monate, Juni 2004 - Okt. 2004
Receptionist & Waitress
Hotel Waldruhe
Daily reception duties, Reservation duties, Team training, cashier duties, in charge during dinner service in restaurant
- 5 Monate, Mai 2003 - Sep. 2003
Receptionist
Hotel See Villa
(Trainee during College) Daily Reception duties, Reservation duties, cashier duties
- 3 Monate, Juli 2002 - Sep. 2002
Receptionist
Hotel Omesberg
Daily Reception duties, Reservation duties, cashier duties
Ausbildung von Alexandra Goller
- 1 Jahr und 2 Monate, März 2009 - Apr. 2010
Eventmanagement
Fitzwilliam Institute Dublin
- 1 Jahr und 9 Monate, Okt. 2002 - Juni 2004
Tourism & Marketing
College of Tourism Innsbruck
Sprachen
Englisch
Fließend
Deutsch
Muttersprache
Französisch
Gut
Italienisch
Gut
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