Alexandra Goller
Fähigkeiten und Kenntnisse
Werdegang
Berufserfahrung von Alexandra Goller
- Current
CEO and TRAINER
*crazy*green*CHIkka
Self-Employed, Free & Fun
- 1 year and 8 months, Mar 2016 - Oct 2017
Sales and Marketing
Luxury Apartments
- 1 year, Feb 2015 - Jan 2016
Dialogcenter Agent
DSFK
- 8 months, May 2014 - Dec 2014
Alleinsekretärin
Hotel Jäger KG
- 1 year and 8 months, Jul 2012 - Feb 2014
Cluster Reservations Sales Agent
Hilton Hotels Austria
Managing & Controlling a Team of 4 people, Individual Reservations, Group Reservations, Deposits, Christmas & Carneval Bookings, updating different websites (booking.com, tiscover, feratel, bergfex, …)
- 1 year and 4 months, Jun 2010 - Sep 2011
Reservations and Events Coordinator
Biohotel Stanglwirt*****, Going am Wilden Kaiser
Assisting the Banquet and Meeting Department, Room Reservations (Individuals)
- 6 months, Nov 2009 - Apr 2010
Assistant Events
Grand Hotel Bellevue SA
Planning, Handling, Processing of Banquet and Meeting Enquiries (Offer, Confirmation, Follow up, Cancellation and Feedback), Show arounds for possible customers, preparing of Function Sheets, Supervision of the Banquet/Meeting/Event on the actual day(s), encharged of updating the Hotel Events calender, updating/renewing the ISO (Hotel Standards) Programming of the till (XENIA – F&B), translating Menus (German, English and French), final check of the bill, organisation of weekly meeting.
- 1 year and 4 months, Dec 2007 - Mar 2009
Sr. Reception Shift Leader
Hilton Dublin
Core Responsibilities Group Bills, Accounts Receivable paperwork, researching Customer queries, managing car park systems, health & safety, team training, daily reception shifts, procedural implementation, up-selling hotel product. My time at Hilton Dublin has allowed me to grow my experience with the brand, whilst developing my leadership skills. The Leadership 2 course that I attended and fully completed provides me with the skills I need to complement my role.
- 1 year and 8 months, Mar 2006 - Oct 2007
Managment Trainee
Hilton Anaheim & Towers
GSA (Guest Service Agent) Daily reception shift, up-selling suites and deluxe rooms Guest Service Hotline Coordinator (Supervisory Position) Guest assistance, Reservations, Communications, dealing with Customer queries/complaints, supervising/assisting Front Desk, operational telephone handling, helping during Sold out nights, Towers (Executive Floor) Concierge (Hilton Honours Floor) Guest assistance with dinner reservations, directions Graveya
- 1 year and 3 months, Jan 2005 - Mar 2006
Receptionist
Hotel Revere
Daily reception duties, Reservation duties, updated Homepages, Team training, cashier duties Part time work in the Restaurant as Bar Supervisor
- 5 months, Jun 2004 - Oct 2004
Receptionist & Waitress
Hotel Waldruhe
Daily reception duties, Reservation duties, Team training, cashier duties, in charge during dinner service in restaurant
- 5 months, May 2003 - Sep 2003
Receptionist
Hotel See Villa
(Trainee during College) Daily Reception duties, Reservation duties, cashier duties
- 3 months, Jul 2002 - Sep 2002
Receptionist
Hotel Omesberg
Daily Reception duties, Reservation duties, cashier duties
Ausbildung von Alexandra Goller
- 1 year and 2 months, Mar 2009 - Apr 2010
Eventmanagement
Fitzwilliam Institute Dublin
- 1 year and 9 months, Oct 2002 - Jun 2004
Tourism & Marketing
College of Tourism Innsbruck
Sprachen
English
C1 (Fließend)
German
C2 (Verhandlungssicher / Muttersprachlich)
French
B1-B2 (Gute Kenntnisse)
Italian
B1-B2 (Gute Kenntnisse)
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