Amparo Sánchez

Team Mangement. -Producing Operations manuals and SLAs. -Organize and implement departmental procedures.- Implementation and analysis of KPIs and OTC scorecards. -Production & stock control. -Supply Chain management -Financial reporting, Sales Budgeting and forecasts update and analysis.-Working closely with management on new Licensee contracts and key accounts commercial operations. -Structure and implementation of ERP system. -Recruitment and staff performance.

-Operations P&C. Budgeting, forecasting and reporting on financials & sales performance to Sr. management. . -Sales Order book & OTC management EMEA in an efficient and timely manner. -Operational IT System’s implementation leader and control with stakeholders (Sales, Customer, Operations, Warehouse and IT departments). -Material master, customer set up and price management in SAP. -Supply chain management, inventory control in warehouse (own and 3PL) .-Key accounts and credit control management.

-Recruit, train and manage a new Customer Service team of 4 employees.-Sales Order book management & OTC process.- KPIs and credit control reporting to CFO -ECI account credit control. -Lead the new supply chain process for key account ECI and implementation of SAP&EDI along with headquarter dpts in Amsterdam.- Frequent travels to Tommy Hilfiger headquarters for training and further team update.

CUSTOMER SERVICE COORDINATOR Duties: - Assist the Director of customer services on contracts control and follow up with hospital staff on specific requirements such as documentation or arrange training needs. - Translate training material and coordinate training agenda.

ASSISTANT OF MARKETING DIRECTOR Duties: - Create and coordinate sales reports to the headquarters in England - Contact with advertising agencies, - Control sales prices lists. - Organization of exhibitions/conventions and general administration of department.

SECRETARY of COMMERCIAL VICE PRESIDENT Duties: - Manage the order intake administration of office equipment division. - Customer Service for key distributors. - Stock planning and PSI reporting. - Travel desk of the department and organization of trade fairs and sales events.