André Malveiro

• Lead the Nordics and Benelux Scientific pod, ensuring that team and engagement level were delivering at the highest level. • Developed outbound strategies to extend the client portfolio of the Nordics and Benelux markets (Academia, Corporates, Advertising and Recruitment agencies). • Delivered and increased revenue by expanding business with existing customers and acquiring and activating new accounts. • Lead cross-functional projects and teams on initiatives that are key to revenue growth.

• Presented ResearchGate’s Scientific Recruiting solutions to prospective clients from around the world in order to help them finding the best candidates through targeted advertising. • Drove revenue growth by selling ResearchGate Scientific Recruiting solutions, from cold calling to closing to smooth campaign activation. • Grew existing accounts by identifying opportunities for up selling, reselling and cross-selling new and existing products.

• Qualified new business opportunities from outbound/inbound leads and distributed them strategically to the Account Executive team. • Managed a high volume of leads in the CRM tool accurately and efficiently, ensuring timely follow-up communication. • Acquired expert knowledge of products and services to consult customers with varying needs and concerns in scientific recruitment and drive product development. • Managed and trained team members in order to ensure they overachieved their targets.

• Uncovered opportunities in UK and Portugal to sell subscription-based solutions, convincing them to advertise their properties on Expedia's website. • Responsible for High Volume of out and inbound leads. • Identified and documented prospect's needs, expectations and priorities in order to build long-term business relationships. • Tracked every contact with customers and prospects in CRM system, grasp technology service solutions and maintained an understanding of the marketplace including competitors.

• Handled assigned customer cases from around the world and promptly solved them. • Got advanced knowledge on Socialbakers’ products to successfully respond to all customer inquiries. • Joined weekly meetings to help improve processes and point out support cases that were recurring, suggesting solutions to improve processes.

• Represented Portugal in the assembly that is organized every Summer in a different countries (joined EASA Finland 2012; EASA Viena 2012; EASA Slovenia 2013; EASA Romania 2013) and it gathers 500 architecture students from all around the world. • Involved in the organization of workshops, trips, lectures and other cultural events.

• Responsible for selling tickets and promoting recurring events on Social Media. • Provided useful information about Prague's activities to Erasmus students • Part of a big international team who organized big scale events.