Andrea Berendsen

Interfacing between the dedicated Business Partners and the People Operations team, facilitating the internal communication between stakeholders, supporting with employee data changes and organizational management topics, approval process such as contract amendments, termination agreements, visa, parental leave, sabbatical, etc among other tasks, responsibilities and projects.

Expert on all People Operations topics, being the first point of contact for questions from associates, owning the quality of their tickets, following up on their daily tasks, troubleshooting and constantly providing input for process improvements, communicating and coordinating with internal departments as per need, facilitating meetings with key leaders to ensure timely decision-making and effective participating and leading special projects aimed to improve how the People Operations team functions.

Freelance marketing assistant. Worked with client care, evaluating problem situations. Improved points by setting up Adwords campaigns, fixing landing pages, optimising search and results among other relevant tasks.

• Translation of academic essays from English to Portuguese. • Creative editing and publication of the department’s academic digital magazine (can be found here: https://abet.ufjf.emnuvens.com.br/abet. • Responsible for the management and content of their site.