Andreas Đào

• Oversees project life cycle to include technical measurements to assess the damage, preparing quotes • based on cost analysis and performing inspections prior to customer handoff • Acquisition of orders from existing customers and, if necessary, interested parties • Manage and supervise up to ten industrial employees within the company and multiple sub-contractors • Preparation of quotes as well as pricing / preliminary and final cost estimate • Selection and control of sub-contractors

• Handling and control of damage restoration up to acceptance/handover • Preparation of remediation concepts • Preparation of quotes as well as pricing/preliminary and final cost estimate • Manages construction site and controls contractor movements to deconflict as necessary • Negotiation and award of partial restoration contracts • Communication and coordination with policyholders, insurers, experts as well as service partners

• Planning, implementation as well as introduction of our software • Project management and consulting clients for the internal HR-Software solution • Implementation and configuration of standard software for new and existing customers • Consulting, support and supervision of existing customers • Conducting software training on-site at the customer's location or in our in-house academy

• Invoicing of productive hours and bonuses of approx. 600 employees on customer assignment • Invoice corrections after billing through SAP • Training and familiarization of new employees • Coordination and planning as well as technical contact for new employees • Processing of daily alerts, correspondence and counter templates • Processing travel expenses and meal expenses • Communicating with branch offices by phone and in writing • Contact person for colleagues for internal IT

• Collecting and analyzing key business figures, market data and business results • Monitoring and controlling operational processes • Analysis and definition of savings potentials, but also further development potentials • Advising and supporting management in the implementation of strategic and operational decisions