Anett Marks

In my role as Customer Service/ Internal Sales Co-ordinator for Huntleigh Healthcare I oversee management of the German market. Over a 3 year period I have acquired valuable experience in all facets of daily large scale customer support. These include: undertaking high volume of customer service on the phone, attending to customer’s queries in a timely manner, issuing sales advice and proactive service, delivering products seamlessly to customers as well as leading marketing and business development efforts

My second university internship I worked as a trainee at the world`s biggest car rental broker in its branch in Munich. In my capacity as a customer service agent at holiday autos I was responsible for providing swift resolution to customer complaints, ultimately repairing trust and winning loyalty, serving as the primary point of contact for and liason between clients and car rental suppliers.

have spent my first university internship as an Assistant Manager at Cape Corner, a guest house in Cape Town, South Africa. This position equipped me with a multitude of business skills and supplemented my hands on management experience.

Study abroad in third year. Modules included: Strategic Procuement & Commercial Relationships, Marketing Management in a globalising world, Starting & Developing a new Venture, The Entrepreneur & Society, Corporate Strategy, Developments in Management & Organizational Thinking

Being involved in the six month study abroad program at NHTV in the Netherlands enhanced my ability to work in multi-cultural project teams as much as it fine- tuned the more general, transferable skills, that are not purely international, such as flexibility and adaptibility. Modules included: To

Modules included: Business Administration, Economics, Business Mathematics, Statistics, Accounting, Finance and Investment, Cost Accounting, HR Management, Business Law, Organisation, IT, Tourism Management, Cross- Cultural Thinking in Management