Anja Bokavsek

Projects lead, planning and implementation, Relationship management and coordination of business partners within IT support and development Analysis and alignment of user needs and requirements Preparation of functional documentation Release test coordination Migration test coordination Software version test planning and coordination (2-3 versions per year)

Assisting in management, planning, organization, coordination and control of acquisitions department business Mentoring and staff training Involvement in preparation of user manuals, work instructions and procedures Documentation maintenance Project management and collaboration in project teams (as a member of the test team in a large platform migration project)

Customer relation management department coordination CRM data entry coordination Protocol and archiving documentation activities coordination Mentoring and staff training Customer relationship management Record keeping, statistics and report preparation

Customer relation Daily, weekly and monthly activities coordination Data Administration

Telephone Marketing Customer support Data Administration