Ankush Bhandari

Angestellt, VP & Country Leader IT & Ops, Alight Solutions
GURGAON, Indien

Fähigkeiten und Kenntnisse

General Management
Business Development
Leadership
Marketing
Contact Center
Offshore outsourcing
Business Process Outsourcing
Supply chain management
entrepreneurial
Customer Service
Customer Experience Management
Management
International Business Development
Customer Relationship Management
Business Analytics
Strategy Development
Sales management
Change Management
Globalisation

Werdegang

Berufserfahrung von Ankush Bhandari

  • Bis heute 2 Jahre, seit Aug. 2023

    VP & Country Leader IT & Ops

    Alight Solutions
  • Bis heute 4 Jahre und 9 Monate, seit Nov. 2020

    Partner & CEO

    Medikon India

    Responsible for New Business Initiatives of the organization and driving strategic partnerships within the marketplace. Focusing on further building organizational capabilities and in showcasing the work done by Medikon India at various Industry forums. Open for Partnerships with International Pharmaceutical and Medical Devices companies who are looking at opening up India as a market.

  • 2 Jahre und 2 Monate, Jan. 2017 - Feb. 2019

    Chairman of the Board

    Ramyam Intelligence Lab

    • Responsible for devising and executing the business strategy for go to market for Ramyam’s portfolio of solutions to help support the digital transformation of the Global Arvato CRM business • Helping oversee the development of Ramyam’s Big data Customer engagement platform with automation and Machine Learning capabilities • Globally positioning Ramyam as the Centre of Excellence for Big Data/ Analytics within the global arvato CRM network

  • 11 Jahre und 10 Monate, Mai 2007 - Feb. 2019

    CEO

    arvato India

    • Overall P&L responsibility for arvato India comprising of three business units Call Centre/BPO, Marketing Services and SCM • Responsible for devising the strategy and development of the overall business in the Indian Market. • Leading all M&A initiatives for Arvato in India • Responsible for identifying, motivating and enabling employees to achieve their personal goals in line with organizational objectives.

  • 2 Jahre und 3 Monate, Juli 2016 - Sep. 2018

    Member of The Board CRM SG

    arvato AG

    • Board member of Arvato’s €1.4 Bn Global CRM business • Responsible for devising and reviewing the global business strategy for Arvato’s CRM business • Currently leading the evaluation of Big Data/Analytics Investments in India for the Global CRM business

  • 1 Jahr und 5 Monate, Jan. 2006 - Mai 2007

    Director WW Call Centers

    arvato Services Inc

    Responsible for a $100 Mn Global P&L. Responsible for Global Key Account Management and further developing the client relationship to enhance revenues. Responsible for Business activities being undertaken for the client across the Global sites. Responsible for generating new businesses for arvato's Global Call center Network

  • 2 Jahre und 2 Monate, Feb. 2004 - März 2006

    Manager Business Development

    arvato Services India

    Responsible for Business Development & Project management activities for Offshore locations in Asia. Part of International Project Management team to ensure successful implementation of projects across sites in the region. Look towards identifying new offshore locations and undertaking Due Diligence of such markets for new center locations for the organization

  • 8 Monate, Juli 2003 - Feb. 2004

    Agent Account Manager

    Hewlett Packard Malaysia Sdn Bhd

  • 1 Jahr und 1 Monat, Mai 2002 - Mai 2003

    Sr Executive Business Development

    HCL BPO Technologies

    Responsible for Presales and Business Development support for the Tech Support vertical. Took on the responsibility for conceptualizing and launching a Online Tech Support Web service for international markets where consumers could sign in for paid tech support service from skilled HCL engineers for guaranteed resolution. Developed Offshoring solutions for clients in UK & US while responding to RFQ/RFPs.

  • 1 Jahr, Mai 2001 - Apr. 2002

    Asst Mgr Business Development

    Spectramind

    Responsible for sale of companies products such as DSL Connectivity, VPN & Leased Lines to both Corporates and Retail Customers in Central & North Delhi region. Managed & Developed Channel Partners in the Central North Delhi region to further increase business revenues and market share in the region. Consistently achieved all revenue/sales targets on a quarter on quarter basis.

Ausbildung von Ankush Bhandari

  • 1 Jahr und 11 Monate, Juli 1999 - Mai 2001

    Marketing

    IMI

  • 2 Jahre und 9 Monate, Aug. 1996 - Apr. 1999

    Economics

    Delhi University

Sprachen

  • Englisch

    Muttersprache

  • Hindi

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