Anna Blochberger

Basic

Angestellt, Marketing Data Research Consultant, Maxymiser

London, United Kingdom

Skills

Kundenservice
Social Media
Photography
Translation
Visual Merchandising
Customer Experience
Team Leadership
Salesforce
Sales
Eventmanagement
Marketing
Research
Fraud Prevention
visual content creator
Copywriting
Photoshop
Lightroom
Telecommunication

Timeline

Professional experience for Anna Blochberger

  • Current 7 years and 3 months, since Jun 2015

    Marketing Data Research Consultant

    Maxymiser

    Key Responsibilities: - Fueling the sales and marketing pipeline, through identifying potential clients within the German market. - Extensive Salesforce database management. - Researching prospective contacts via LinkedIn, Xing. - Gaining company credentials by phone. - Outperforming daily targets.

  • Current 11 years and 8 months, since Jan 2011

    Visual Content Creator/Photographer

    Anna Blochberger Photography

    - Fashion, Commercial, Weddings, Family, Friends, Babies, Landscape, Buildings - Photoshop - Lightroom

  • 5 months, Jan 2015 - May 2015

    Work & Travel

    Work & Travel

    Travelling to Australia, New Zealand, Fiji Islands

  • 1 year and 3 months, Nov 2013 - Jan 2015

    Event Coordinator

    Intercall GmbH

    - Communicating with high profile clients - Telephone bookings - Completing necessary administrative duties - Co-ordination of conference calls - Keep up to date with client requirements - Process conference data to produce reports - Identifying and giving feedback to line management for service improvements - Undertaking of any duties / projects as requested - Deliver and manage appropriate event services and facilities for clients - Moderating conferences - Salesforce

  • 2 years and 10 months, Feb 2011 - Nov 2013

    Customer Experience Expert/ Copywriter/ Social Media at AllSaints

    AllSaints

    - customer correspondence via phone and email - Handling customer complaints - Translation (English – German, German - English) - Copy writing - Social Media (Twitter, Facebook) - Delectation of handovers from US Team, Night shift Team, Stores and DC - Liaison with US, Couriers and distributors - Trained New Starters / Temporal workers - SOP, CMS/Enrich - Online Prevention - ECommerce - Phone orders and refunds

  • 2 years and 3 months, Jan 2006 - Mar 2008

    Fashion Stylist and Visual Merchandiser

    Woehrl *U1 Concept Store

    Key Responsibilities: - Inventory and price management. - In-house logistics coordination EDV- System. - Stylist adviser for fashion oriented individuals. - Visual merchandising in-store and purchasing new styles for the store. - Extensive customer service, complaint handling and product quality control. - Assist with theft prevention and alterations of clothing, including suits.

  • 9 months, Mar 2005 - Nov 2005

    Interior Design and Sales administrator

    XXXLutz

    Key Responsibilities: - Advising and planning both kitchens, living rooms and bedrooms. - Liaising with suppliers about delivery and customised orders. - Extensive management over customer complains, cancelations and returns. - General customer service. - Frequent visits to manufacturer exhibitions, in order to gain knowledge about new models, functions, colors and styles.

Languages

  • German

    First language

  • English

    Fluent

  • Spanish

    Basic

Interests

Photography
Image Editing
Travel
Fashion

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