Anna Blochberger

Professional experience for Anna Blochberger

• Current 8 years and 4 months, since Jun 2015

  Marketing Data Research Consultant

  Maxymiser

  Key Responsibilities: - Fueling the sales and marketing pipeline, through identifying potential clients within the German market. - Extensive Salesforce database management. - Researching prospective contacts via LinkedIn, Xing. - Gaining company credentials by phone. - Outperforming daily targets.

• Current 12 years and 9 months, since Jan 2011

  Visual Content Creator/Photographer

  Anna Blochberger Photography

  - Fashion, Commercial, Weddings, Family, Friends, Babies, Landscape, Buildings - Photoshop - Lightroom

• 5 months, Jan 2015 - May 2015

  Work & Travel

  Work & Travel

  Travelling to Australia, New Zealand, Fiji Islands

• 1 year and 3 months, Nov 2013 - Jan 2015

  Event Coordinator

  Intercall GmbH

  - Communicating with high profile clients - Telephone bookings - Completing necessary administrative duties - Co-ordination of conference calls - Keep up to date with client requirements - Process conference data to produce reports - Identifying and giving feedback to line management for service improvements - Undertaking of any duties / projects as requested - Deliver and manage appropriate event services and facilities for clients - Moderating conferences - Salesforce

• 2 years and 10 months, Feb 2011 - Nov 2013

  Customer Experience Expert/ Copywriter/ Social Media at AllSaints

  AllSaints

  - customer correspondence via phone and email - Handling customer complaints - Translation (English – German, German - English) - Copy writing - Social Media (Twitter, Facebook) - Delectation of handovers from US Team, Night shift Team, Stores and DC - Liaison with US, Couriers and distributors - Trained New Starters / Temporal workers - SOP, CMS/Enrich - Online Prevention - ECommerce - Phone orders and refunds

• 2 years and 3 months, Jan 2006 - Mar 2008

  Fashion Stylist and Visual Merchandiser

  Woehrl *U1 Concept Store

  Key Responsibilities: - Inventory and price management. - In-house logistics coordination EDV- System. - Stylist adviser for fashion oriented individuals. - Visual merchandising in-store and purchasing new styles for the store. - Extensive customer service, complaint handling and product quality control. - Assist with theft prevention and alterations of clothing, including suits.

• 9 months, Mar 2005 - Nov 2005

  Interior Design and Sales administrator

  XXXLutz

  Key Responsibilities: - Advising and planning both kitchens, living rooms and bedrooms. - Liaising with suppliers about delivery and customised orders. - Extensive management over customer complains, cancelations and returns. - General customer service. - Frequent visits to manufacturer exhibitions, in order to gain knowledge about new models, functions, colors and styles.