Armel Sandjong Nantchouang
Skills
Timeline
Professional experience for Armel Sandjong Nantchouang
- Current 1 year and 4 months, Jan 2024 - Dec 2025
University Lecturer
AkibaDreams GmbH
- Maintain and resolve incoming/outgoing payment with SAP - Resolving B2B and B2C customer payment issues via ESO CRM BMW - Monitoring Ticket resolution with Zendesk tools, Service now and ITSM
- Current 10 months, since Jul 2024
Financial Analyst
ComTe Business Service GmbH
- Current 10 months, since Jul 2024
Volunteer
Boldt project management GmbH
- Current 10 months, since Jul 2024
Financial Analyst
ComTe Business Service GmbH
- 7 months, Jun 2024 - Dec 2024
Financial Analyst: AP Invoice Process Expert
Capgemini Deutschland GmbH
- 3 months, Mar 2024 - May 2024
Technical Lead - Microsoft partner
LTIMindtree
- Scope a customer issue by collecting the relevant facts and investigate the problem by doing your own research and by involving other teams as needed - Act as Customer advocate and empower them to find information on Microsoft platform and be self-solve - Maintain a proactive approach to customer happiness, identifying customer satisfaction concerns and managing customer expectations Tools: Windows Activation, Win Update, Win2012-2016, Bit locker, MBAM, Autopilot, Copilot, Dynamic 365, Case Parser…
- 3 months, Mar 2024 - May 2024
Technical Lead
Andreotti & Partners SA
- 2 years and 9 months, Jul 2021 - Mar 2024
Senior IT ANALYST
HCL Technology
- Provide technical support on Microsoft Windows system, SAP, MFA, Azure, VMware, Windows APPS - Provide hardware/software/network problem diagnosis/resolution - Automate processes by resolving ticketing tools using Service Now. - Leading the Service Desk French teams to organize the tasks and reduction of the workflow - Respond to, and diagnose, problems through discussions with users, including problem recognition, logs, research, isolation, resolution, and follow-up steps - Ensure positive CSAT
- 2 years and 9 months, Jul 2021 - Mar 2024
Senior Analyst Specialist
HLTC Sàrl
- 2 years and 8 months, Jul 2021 - Feb 2024
SENIOR IT ANALYST
HLS-tec GmbH
- 2 years and 8 months, Jul 2021 - Feb 2024
SENIOR IT ANALYST
HLS-tec GmbH
- 1 year and 11 months, Sep 2018 - Jul 2020
IT Manager Assistant
UL International Germany GmbH
- 1 year and 11 months, Sep 2018 - Jul 2020
IT Manager Assistant
UL International Germany GmbH
- 1 year and 11 months, Sep 2018 - Jul 2020
IT Assistant Manager
INSTITUTE OF BRAND LOGIC GmbH
- 7 months, Mar 2019 - Sep 2019
Trainee (Financial Analyst Assistant)
MLCD GmbH
- 2 months, Feb 2017 - Mar 2017
Trainee (General Secretary)
Canopia Sàrl
Languages
French
First language
English
First language
XING members with similar profiles
XING – The jobs network
Over 1 million jobs
Find just the right job for you on XING.
Job offers just for you
Get found by employers and over 20,000 recruiters.
22 million members
Connect with new people and gather inspiration to boost your working life.
Free membership
Basic membership is free, but the opportunities are priceless.