Athanasios Giannakopoulos

Managed all service aspects in 14 assigned outlets, led service teams by recruiting, training and appraising high performing personnel. Maintained accurate daily and weekly punch details for service staff and processes daily sales & financial reports. Ensured high standards of food quality and guest service by effectively handing inquiries and complaints providing solutions. Coordinated all F&B operations during special events of up to 500 guests. Organized facilities ensuring smooth set up.

Acted as the primary coordinator of Food & Beverage budgeting, hiring, training, supervision of all department associates Oversaw the operation of 9 outlets, ensuring a high standard of service and food quality Recommended, monitored and managed policies, operating procedures and staffing for all food and beverage operations

Designed all F&B and day-to-day operations in 9 outlets within budgeted guidelines and to the highest standards Recruited, managed, train and developed the Food and Beverage team Monitored facilities to comply with hotel security and all health and safety legislation