Ayra Marie Kral MBA

Implemented and controlled the hygiene standards and temperature of goods. Trained new employees at the bistro. The main responsible for the bistro/bakery. Restocked shelves with goods and groceries.

I successfully managed talent acquisition, onboarding, and offboarding of employees, labor relations, conflict management, policy formulation, and organization of company activities and programs. I administered the quarterly performance evaluation of all departments and conducted a needs assessment to identify the training needs of employees. I also served as an advisor to hiring managers and ensured compliance with employment laws and regulations.

As a generalist, I successfully managed talent acquisition, onboarding, and offboarding of employees, labor relations, conflict management, policy formulation, and organization of company activities and programs. I administered the quarterly performance evaluation of all departments and conducted a needs assessment to identify the training needs of employees. As an advisor to hiring managers, I ensured that our employment practices were compliant with laws and regulations.

I tracked and analyzed the cost efficiency of the Sales, Trading, and Logistics Team. I conducted research and explained variances in costs. I prepared presentations as needed by management and handled ad hoc projects as required by the immediate supervisor.

I conducted supply and demand analysis of the sugar market, created presentations for the sales and trading team, maintained an information database, and handled ad hoc projects as required.

I worked closely with the sales team and maintained the delivery request database. I supported the timely processing of delivery orders through SAP B1 and provided logistics support.

I provided professional customer service by answering queries and complaints via phone or email. Co-supervised technical team. My responsibilities also included preparing monthly sales reports, overseeing monthly employee statutory benefit payments, and managing employee records.

I was responsible for managing sales orders, ensuring that all the necessary documents were prepared and delivered on time. In addition, I created sales and inventory reports and prepared incentive reports for the sales team. My duties also included performing any administrative tasks assigned by my immediate superior.

I answered both internal and external phone calls efficiently, and I dealt with any issues or forwarded them to the relevant departments when necessary. I also processed and forwarded incoming faxes and emails to the appropriate recipients. In addition, I assisted the HR department with any HR-related activities. When company visitors arrived, I welcomed them and directed them to the appropriate departments.