Ayra Marie Kral MBA

• Coordinated end-to-end device shipment processes across the EMEA region, ensuring on-time delivery and accurate tracking. • Managed virtual and physical inventory using internal systems, improving device tracking accuracy. • Supported data reporting and process documentation for management decision-making.

• Ensured compliance with hygiene and safety standards. • Trained employees and managed bakery operations. • The main responsible for the bistro/bakery. • Restocked shelves with goods and groceries.

• Led recruitment, onboarding, and offboarding processes for multiple business units. • Developed and implemented company policies, codes of conduct, and employee manuals. • Conducted performance evaluations and training needs assessments, improving employee engagement and compliance. • Advised managers on labor relations and disciplinary actions in line with HR best practices.

• Supported full-cycle HR functions including recruitment, benefits administration, and HRIS management. • Investigated employee complaints and handled disciplinary cases. • Administered performance appraisal programs and documented HR processes for ISO certification.

I tracked and analyzed the cost efficiency of the Sales, Trading, and Logistics Team. I conducted research and explained variances in costs. I prepared presentations as needed by management and handled ad hoc projects as required by the immediate supervisor.

I conducted supply and demand analysis of the sugar market, created presentations for the sales and trading team, maintained an information database, and handled ad hoc projects as required.

I worked closely with the sales team and maintained the delivery request database. I supported the timely processing of delivery orders through SAP B1 and provided logistics support.

I provided professional customer service by answering queries and complaints via phone or email. Co-supervised technical team. My responsibilities also included preparing monthly sales reports, overseeing monthly employee statutory benefit payments, and managing employee records.

I was responsible for managing sales orders, ensuring that all the necessary documents were prepared and delivered on time. In addition, I created sales and inventory reports and prepared incentive reports for the sales team. My duties also included performing any administrative tasks assigned by my immediate superior.

I answered both internal and external phone calls efficiently, and I dealt with any issues or forwarded them to the relevant departments when necessary. I also processed and forwarded incoming faxes and emails to the appropriate recipients. In addition, I assisted the HR department with any HR-related activities. When company visitors arrived, I welcomed them and directed them to the appropriate departments.