Aziz El Khobzi

Key Account Asset Management • Establish & develop customer relationships • Supervise remote international service providers • Coordinate the implementation of new contracts Performance & Process • Manage performance in line with scopes, SLAs & KPIs • Monitor OPEX budget • Develop and improve processes Asset Acquisition • Lead end to end service providers tendering process • Negotiate, draft, finalize international contracts • Coordinate transition from Acquisition to Asset Operation

International Business Development • Analyse market trends, competition and define path forward • Manage end to end tender process • Support international subsidiaries Operational Performance • Lead new business transition across EMEA • Develop SLA/KPIs/Scorecards and cost optimisation measures • Set-up operational delivery structures Key Account • Define KAM/FM portfolio strategy & operational organization • Lead operational implementation of new Accounts • Supervise remote international teams

• Managed and developed an international network of distributors • Negotiated and drafted contracts for R&D and IP transfer projects • Analyzed markets, trends, competitors and developed action plan • Negotiated significant financial settlement • Identified and selected new distributors at international exhibitions • Coordinated the set-up of a sales branch office in the USA • Provided support to the regulatory affairs engineer for FDA registration

• Set up online distribution channels • Negotiated with international distribution partners • Redesigned strategy after the company strong growth by acquisition • Developed action plans to support growth initiatives and organizational development • Initiated and organized sales related company events for customers • Built in-depth key customer relationships • Led process analysis and improvements • Introduced and developed KPIs Projects: Facility Management & Property Development

• Managed service providers’ contracts and performance • Improved procurement processes and contract delivery • Developed reporting tools and supported category/asset managers Projects: Asset management, maintenance & repair programs, building of substations & warehouses

• Sales & property management of residential and commercial properties • Prospection for new mandates • Client presentations • Identify customer needs • Estimate value of properties • Design & implement marketing strategies • Coordinate building inspections • Lead sales/contract negotiations • Manage contract transactions

• Work closely with internal business functions, such as client service, investment teams, product specialists and marketing • Preparation of client reports and performance attribution analysis • Continually help to improve performance data, systems, and processes

• Support the investment team with performance/attribution reporting • Work closely with client service, marketing and investment teams • Provide detailed performance and attribution analytics for all asset classes

Real estate sales and property Managment