Benjamin Cory

Professional experience for Benjamin Cory

• Current , since Jan 2019

  Team Lead Product Experts

  Risk.Ident GmbH

• 4 months, Sep 2018 - Dec 2018

  Senior Technical Consultant UK / AMER

  Computop GmbH

• 2 years and 2 months, Jul 2016 - Aug 2018

  Senior Technical Support Manager

  Computop GmbH

  - Global Multichannel Payment Processing - In-depth knowledge of online gateway systems, products and solutions - Technical Integration/Implementation - Credit Cards/Debit Cards - multi acquirer routing, optimization of conversion rates, risk & fraud management - Wallets/OBT/APM - optimization of conversion rates, risk & fraud management - PCI Compliance - Implementing E-Commerce Platforms in B2B environment

• 6 months, Jul 2015 - Dec 2015

  Operations Manager

  Deliveroo Germany GmbH

  - Shift planning and monitoring - Supply management - Driver recruiting - Driver training

• 2 years and 1 month, Jun 2013 - Jun 2015

  Game Designer / Concepter

  MINISTRY GROUP

  - Creating mobile game ideas - Developing mobile game concepts - Participating in the development process - Pre-release PR work

• 7 months, Nov 2014 - May 2015

  Game Designer & Translator

  Whow Games GmbH

  - Translator DE - EN - Game balancing and design consulting - User retention consulting - User lifecycle management

• 2 years and 3 months, Feb 2011 - Apr 2013

  Game Designer

  Bigpoint GmbH, Hamburg

  Game Design, Balancing, Texting for DarkOrbit - Developing concepts for custom in-game items and events (DarkOrbit) - Monetization and balancing of updates and items with regard to gaming enjoyment and revenue

• 1 year and 11 months, Mar 2009 - Jan 2011

  Senior Community Manager

  Bigpoint GmbH, Hamburg

  - Mentoring new Community Managers - Training for other Community Managers (Payment inquiries, Data Base handling etc.) - Coordinating international moderator teams - Acting as direct interface between customers, the producer and the game design team

• 1 year and 6 months, Sep 2007 - Feb 2009

  English Language Manager

  Bigpoint GmbH, Hamburg

  - Providing customer service for all English Bigpoint games - Coordinating the English moderator teams - Performing quality assurance for all English game text