Benjamin Zindel

In my role as a Line Manager, I established and managed high-performing teams in Vietnam for a diverse range of clients across the globe. I adopted a servant leadership approach, consistently empowering and supporting my team members to achieve their best. For our clients, I functioned as a versatile leader, taking on roles such as consultant, branch manager, team manager, project manager, and even product manager, depending on their specific needs and objectives.

As the Head of Customer Success, I was responsible for managing our global client relationships and overseeing our internal teams. My role focused on enhancing collaboration and communication between clients and teams, ensuring both sides were well-supported and aligned. I also helped with expectation management to ensure a smooth partnership. Additionally, I optimized team structures to improve efficiency and drive success, aligning our teams’ capabilities with our clients’ goals.

I was responsible for setting up and leading the Shopware 6 core development team in Vietnam. I established the team from the ground up and expanded it to 20+ members, bringing in the right people to advance the project’s objectives. Throughout this period, I worked closely with the client’s Director of Product to align our work with their strategic goals and budget. I also successfully integrated the team into the client’s organizational structure, fostering a cohesive and effective collaboration.

Teamleitung, Entwicklungsleitung, Projektmanagement, Projektportfoliomanagement, CI/CD, Webentwicklung

Strukturierung und Weiterentwicklung eines auf AJAX basierenden Webclients zur Darstellung von Dokumenten

Implementierung eines JBIG2-Decorders in Java

Projektkoordination und Umsetzung mit anschließendem Support im eCommerce Umfeld. Die Projekte umfassten sowohl die Umsetzung von Webauftritten (Typo3), das Aufsetzen und Anpassen von Onlineshops (osCommerce, XT-Commerce, Oxid) sowie die Integration und Anpassung von Schnittstellen.