Bernd Scharrer

Selbstständig, Angel Investor, Mentor and Consultant, TLAB Familien GmbH
Hannover, Deutschland

Fähigkeiten und Kenntnisse

Business Model Innovation
insurance operations
Business Process Reengineering
Innovation Management
Change Management
Six Sigma
business process reengineering
change management and centralization projects
project management
organizational development
IT development and infrastructure
insurance operations (underwriting
claims etc.)
customer relationship management (CRM)
life and health insurance
Customer Care Services
Start-up Consulting
Seed Finanzierung
New Business Development
Unternehmensberatung

Werdegang

Berufserfahrung von Bernd Scharrer

  • Bis heute 1 Jahr und 3 Monate, seit Mai 2024

    Angel Investor, Mentor and Consultant

    TLAB Familien GmbH

    Angel Investment, Startup Investor

  • 6 Jahre, Mai 2018 - Apr. 2024

    COO Operations / IT and Chairman of the Board of Management VHV Solutions GmbH

    VHV Gruppe
  • 4 Monate, Jan. 2018 - Apr. 2018

    Innovation Management Consultant

    Self-Employed Freelancer

    Helping financial service companies leverage innovation methods to develop new value propositions and sevices for their businesses.

  • 4 Jahre und 6 Monate, Juli 2013 - Dez. 2017

    Co-Founder and Managing Director

    Allianz X GmbH (formerly Allianz Digital Accelerator GmbH)

    Setup of new businesses, using state-of-the-art innovation methodologies and validation processes (100-Day Sprint, Google Design Thinking, Business Model Generation, Lean Startup) Spin-off and financing of fintech/insurtech startups with a seed capital injection of up to € 3 Mio Developing lean startup competence in Allianz with the introduction of an „Intrapreneurship“ program and running consulting projects and innovation workshops Networking and positioning of Allianz within the startup community

  • 3 Jahre, Juli 2010 - Juni 2013

    Head of Global Corporate Real Estate & Services

    Allianz Managed Operations & Services SE

    Successful establishment of first global services unit for corporate real estate and travel & event management (MICE) for all Allianz companies Identification and implementation of ~20% cost savings (> 100 Mio EUR) by providing professional relocation and workplace design services to exploit synergies across different Allianz entities Identification and implementation of ~15% savings in travel & event management (MICE) through standardization, bundling and automation

  • 3 Jahre, Juli 2007 - Juni 2010

    Chief Operating Officer

    Allianz China Life

    Responsible for all insurance operations / back office functions, project management, IT, Business Analysis, and Customer Relationship Management Design and implementation of effective, efficient, and scalable organizational operating structures and IT systems, e.g. - Centralization, business process optimization, automation, and outsourcing of all operations functions (cost reduction >50%) - Standardization of procurement and office management - Setup of new business unit group insurance

  • 1 Jahr und 6 Monate, Jan. 2006 - Juni 2007

    Head of Project Office for Reorganization of the German Insurance Business

    Allianz Germany

    organized and monitored the project of the merger of the three independent insurance business of Allianz in Germany (P&C, Life, Health) for all functions including the setup of an integrated holding structure for the German insurance business

  • 1 Jahr und 6 Monate, Jan. 2006 - Juni 2007

    Head of Central Project Management Office

    Allianz Deutschland AG

    Managing a team of 10 strategy consultants to organize the efficient and transparent implementation of the merger of the P&C, life, and health insurance entities of Allianz in Germany Leading a project for the implementation of a sales, service, and product cooperation between Allianz BKK and KKH, including the subsequent merger of the two companies into KKH Allianz

  • 6 Monate, Juli 2005 - Dez. 2005

    COO, Head of Operations and IT

    Allianz Private Krankenversicherungs-AG

    Responsible for all 6 operations units (5 branches for underwriting an claims management, 1 customer care center for all telephone communication) and central IT functions with ~ 1.500 staff. Design of a program to optimize the operations structure to leverage synergies across the contract and claims management functions. Implementation happened partially during the establishment of the Allianz Germany AG.

  • 5 Jahre und 11 Monate, Aug. 1999 - Juni 2005

    Head of Customer Care Center

    Allianz Private Krankenversicherungs-AG

    Successful establishment of a central customer care center in a „greenfield“-approach with eventually over 200 call center staff Continuous optimization of operations efficiency (e.g. average handling time, first level solution rate) and identification and implementation of up- and cross selling opportunities for the sales agent network

  • 2 Jahre und 10 Monate, Okt. 1996 - Juli 1999

    Head of Operations Management

    Allianz Private Krankenversicherungs-AG

    Responsible for all business processes and organizational decisions in the Allianz Germany Health Insurance unit Execution of a large optimization project in health insurance, conducting as-is analysis of all operations and sales support business processes

  • 2 Jahre, Okt. 1994 - Sep. 1996

    Assistant to the Board Member of Human Resources and Support Services

    Allianz Private Krankenversicherungs-AG

    Implementation of the HR strategy together with the department heads Project lead for the introduction of the first performance based remuneration system in the head office and the branches (based on HAY system)

  • 1 Jahr und 7 Monate, Okt. 1990 - Apr. 1992

    Product Manager for ISDN and Security Product

    MBP SOFTWARE & SYSTEMS GmbH, Dortmund, Germany

    Marketed and managed the company’s ISDN and security products incl. development of new products, managing relationships with corporate clients, conducting market research, and positioning products in the various distribution channels Development of the marketing strategy, expansion of the sales network, and continuous introduction of new functions from a customer perspective

Ausbildung von Bernd Scharrer

  • 8 Monate, Jan. 1994 - Aug. 1994

    Finance, International Business Studies

    ESADE University, Barcelona, Spain

    Integrated exchange program, MBA track in Spanish language

  • 1 Jahr und 10 Monate, Sep. 1992 - Juni 1994

    Finance & International Business Studies

    New York University Stern School of Business

  • 9 Monate, Sep. 1988 - Mai 1989

    Computer Science , Business Studies/Marketing

    University of Ulster, Belfast, Northern Ireland

    market management, market research, cpmputer networks; thesis on cooperation project between Netherlands, Germany and N.Ireland for Industrial Development Board in N. Ireland

  • 4 Jahre und 5 Monate, Okt. 1985 - Feb. 1990

    Information Technology

    FH Augsburg

    Business management: international marketing, marketing research

Sprachen

  • Englisch

    Fließend

  • Deutsch

    Muttersprache

  • Spanisch

    Fließend

  • Chinesisch

    Grundlagen

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