Dipl.-Ing. Bruno Abreu

Bis 2020, Country Service Manager, Abbott in Deutschland

Sao Paulo, Brasilien

Fähigkeiten und Kenntnisse

Business Results Orientation
Strategic-Innovative direction
Customer Orientation
Client Needs Assessment
Performance improvement
Energy Efficiency
Empathy
Team Development
Collaboration / Influencing
Project Management
Change Management
Contract Negotiation
Analytics
Exactitude
Customer Services
Service
Management

Werdegang

Berufserfahrung von Bruno Abreu

  • 2 Jahre, Sep. 2018 - Aug. 2020

    Country Service Manager

    Abbott in Deutschland
  • 1 Jahr und 8 Monate, Jan. 2016 - Aug. 2017

    Services Manager (Operations /Bid)

    SIEMENS

    MAIN ACHIEVEMENT: Profitability 22% HIGHER / Time-to-market 12% FASTER • Directed the P&L in 68 different service contracts with a team of 80 employees, monitored the effectiveness of the groups against SLA/KPI’s and drove changes to achieve customer’s expectations • Implemented productivity measures of 22 % in the service contracts • Optimized 12% in the time to market for proposals related to value added service contracts and retrofits

  • 1 Jahr und 3 Monate, Okt. 2014 - Dez. 2015

    Head of Customer Services – O&G / Process Automation

    SIEMENS

    MAIN ACHIEVEMENT: Migrated 98% of service operations • Responsible for P&L, negotiated the BTA with HQ and directed service activities, including field services, spare part management, repair shop, training and value added contracts • Identified the best alternatives to deliver fast and reliable services to improve profitability and productivity of O&G customers • Established a good comunication between O&G service structures worldwide to leverage new business

  • 4 Jahre und 3 Monate, Okt. 2011 - Dez. 2015

    Business Development Manager - SERVICES

    SIEMENS

    MAIN ACHIEVEMENT: 23% GROWTH in Service Business • Monthly performance monitoring of 6 regional sales offices and respective sales teams, developing sales opportunities, tracking achievements and driving proper actions to achieve the targets • Led the service sales team (6 direct) to leverage opportunities focusing on service contracts, lifecycle agreements and retrofits • Evaluated customer requests for service in rotating machines and formulated technically and commercially competitive offers

  • 9 Jahre und 3 Monate, Juli 2002 - Sep. 2011

    International Consultant - Performance Improvement (Energy / Maintenance)

    SIEMENS

    MAIN ACHIEVEMENT: Up to 29% SAVINGS in yearly OPEX • Headed 19 optimization projects in 7 countries worldwide • Identified improvement opportunities in 34 service projects kept simultaneously by Siemens Industry in Brazil • Developed tools to execute efficient resource planning (man power / tools) in accordance with budget for new projects

  • 3 Jahre und 5 Monate, Feb. 1999 - Juni 2002

    Maintenance Supervisor

    SIEMENS

    MAIN ACHIEVEMENT: Average of 18% SAVINGS in maintenance costs • Planned and coordinated all maintenance of 3 locations of Siemens, encompassing 9 industrial facilities and the HQ offices • Managed engineering operations across assigned buildings in accordance with the service contracts • Ensured all technical elements of the contract were met according the client’s requirements

Ausbildung von Bruno Abreu

  • 6 Jahre, Jan. 2001 - Dez. 2006

    Engineering

    Unniversity Sao Judas Tadeu

    Energy Management Power Electronics Power Systems Energy Distribution Decentralized Energy Systems

  • 3 Jahre, Jan. 1995 - Dez. 1997

    Electronics

    ETE Lauro Gomes

Sprachen

  • Englisch

    Fließend

  • Spanisch

    Fließend

  • Portugiesisch

    Muttersprache

Interessen

Travel organisation
Movies

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