Cédric BAER

- Develop, publish, and maintain technical documentation including Product Descriptions, User Guides, Release Notes, and Module References. - Proficient in DocBook (semantic markup language) and Oxygen XML Editor for structured technical documentation. - Utilize Git/GitHub for version control, ensuring efficient management of documentation repositories. - Experienced in Jira/Jira Align for agile project tracking and collaboration, including serving as a Scrum Master for six months.

- Led the migration of Montpellier Technology Center documentation to DITA, implementing an XML-based architecture for structured content management. - Managed and mentored a team of three technical writers, ensuring high-quality documentation and workflow efficiency. - Authored, structured, and delivered topic-oriented, reusable content, enhancing documentation consistency and usability. - Trained and onboarded new technical communications team members, fostering best practices and knowledge sharing.

- Authored, translated, and maintained technical documentation in English and French, ensuring clarity and accuracy for diverse audiences. - Designed and created graphics and diagrams to visually enhance documentation and improve user comprehension. - Proofread and reviewed internal customer support tickets to maintain consistency, accuracy, and quality in communications.

Sigma Kudos consultant technical writer at Ericsson. - Authored, produced, and maintained user documentation for Ericsson's products, ensuring clarity and accuracy. - Collaborated with subject matter experts, engineers, and product teams to develop comprehensive manuals and guides. - Created and updated documentation in line with software and hardware advancements. - Improved user experience by enhancing technical materials and ensuring consistency across documents.

Technical writer with experience working both on customer sites and in-house across France, Romania, the UK, and Sweden. Collaborated with cross-functional teams to create, update, and maintain high-quality technical documentation for leading technology and telecommunications companies, including: