Christophe Bally

Responsible for the reorganization of the Company into a Holding structure providing supply chain solutions to niche markets, bio-med, life-science, blood plasma, hazardous material, luxury goods.

Quality: implementation of TQM principles on products & processes. Monitoring of COQ, market & customer service information, warranty returns. Facility Management: ensure efficiency on all services provided including energy sourcing, general maintenance and services, zoning, moving and redevelopment of production lines and offices. Security & Safety: implementation and monitoring of workplace health & safety actions, as well as sustainable development activities. Management of the crisis committee

Responsible for developing a new HR organization, as well as performance evaluation tools, comp & ben policies, change management and internal mobility programs. Various projects completed such as setting up and running the Bobst international training program for high potentials (BODEP)

Responsible for the development and commercialization of a service products line (maintenance and productivity improvement). Use of the Lean Manufacturing concept and its related tools (SMED / 6 sigma / etc ...). Co-responsible for the worldwide after-sales service organization for all Bobst products. Commercial negotiations with customers, pricing and invoicing. Responsible for managing the group of Field Service Technicians (350 persons).

Management of the entire Field Service activities on the US territory (110 Field Service technicians, 8 staff)