Christopher Kae

Angestellt, Director of Sales & Enterprise Account Management, Microsoft Corp.

New York, United States of America

About me

Chris is a customer success and account management leader focused on the e-commerce, online marketplace, retail, digital media, and ad tech verticals. He is currently the Director of Sales & Enterprise Account Management at Microsoft, where he leads a team of customer success and sales managers providing strategic program consulting and sales solutions to global enterprise retailers and brands. Before joining Microsoft, Chris was the Head of Americas and General Manager at Chrono24, the world's leading online marketplace and retailer for luxury watches. He established the company's US presence and grew the market to become the highest revenue generating region for the company. He has a proven track record of building, scaling, and leading high-performing sales and account management teams, developing strategic partnerships, and driving customer expansion and go-to-market strategies.

Skills

Business Development
Sales
Account Management
Sales Management
Inside sales
Salesforce
Strategic Partnerships
Go-to-market strategy
Customer Service
Customer Experience Management
Management
General Management
Strategy
Customer experience
Strategic Business Development
Business strategy
Sales Operations
International Business Development
E-Commerce
Customer Success
Online advertising
E-Commerce Marketing
Client Management

Timeline

Professional experience for Christopher Kae

  • Current 1 year and 3 months, since Feb 2023

    Director of Sales & Enterprise Account Management

    Microsoft Corp.

    Microsoft Retail Media enables leading retailers around the world to work directly with their brand partners to promote products on-site and offsite, and generate incremental high-margin revenue. As Director of Sales & Enterprise Account Management, I lead a team of customer success managers providing strategic program consulting to global enterprise retailers (Tier 1) and an advertising sales team developing sales strategies and managing brand relationships with the world's largest brands and agencies.

  • 1 year and 7 months, Aug 2021 - Feb 2023

    Director, Enterprise Account Management

    Microsoft Corp.

    As Director of Enterprise Account Management for Microsoft Retail Media, I lead a team of Customer Success Managers providing strategic program consulting and business services that empower global enterprise retailers to launch, ramp up, and scale retail media programs. I own strategic executive relationships, advise on growth strategy, navigate complex organizations, craft innovative solutions for new business units within the world's largest retailers, and drive revenue growth for clients and Microsoft.

  • 5 years and 8 months, Jan 2016 - Aug 2021

    Head of Americas & General Manager

    Chrono24 GmbH

    As Head of Americas & General Manager, I was responsible for setting up the company's infrastructure, building out the sales, account management, and customer support teams, developing strategic partnerships, and driving customer expansion and go-to-market strategies in North, Central, and South America.

  • 2 years and 7 months, Jun 2013 - Dec 2015

    Enterprise Sales Team Lead

    Chute (acquired by Ignite Technologies)

    Chute (Y Combinator W’12) delivers a marketing automation platform that empowers marketers at Fortune 500 companies to discover user generated content and key influencers in addition to the ideation, production, and amplification of visual material. I closed $1.3M in new business including the largest deal in company history (Ralph Lauren), first TV deal (American Idol), and first deal with a national restaurant chain (Jack in the Box). Other deals include Fisher-Price, NBA, and The Ritz-Carlton.

  • 2 years, Jul 2011 - Jun 2013

    Strategic Partnerships Manager

    TrialPay, Inc. (acquired by Visa)

    TrialPay (acquired by Visa, March 2015) pioneered the 'Get It Free' value exchange advertising model and became a key alternative monetization strategy for software, social, and mobile game publishers (e.g., ‘Subscribe to Netflix and get FB Credits for Free’). I was selected by the executive team to spearhead the company's expansion into the mobile app ecosystem (supply side) and market research vertical (demand side) by driving business development efforts and establishing strategic partnerships.

  • 1 year and 1 month, Jul 2010 - Jul 2011

    Account Manager

    TrialPay, Inc. (acquired by Visa)

    TrialPay worked with nearly all the leading social game publishers on Facebook, reaching more than 85% of the global social gaming audience. As one of the original account managers on the Social Media & Gaming Team, I oversaw the entire midsize and long tail accounts at TrialPay representing 15% of company revenue at its peak.

  • 1 year and 1 month, Jun 2009 - Jun 2010

    Corporate Banking Financial Analyst

    Wells Fargo

    As a Corporate Banking Analyst, I developed and managed credit strategies to serve the operational and financial needs of large technology clients within a risk mitigation framework. I determined companies’ creditworthiness through fundamental credit analysis and due diligence, identifying risks in operational performance, capital structure, industry trends, and management initiatives. I underwrote, priced, and structured credit facilities, such as revolvers and term loans for clients including Visa.

Educational background for Christopher Kae

  • 3 years and 5 months, Aug 2005 - Dec 2008

    Business Administration

    University of California, Berkeley Haas School of Business

    Graduated with Honors in 3.5 years

Languages

  • English

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  • Korean

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