Conrad Lamberz

Hospitality Consultant

• Creating editorials supported by photographic materials for the parish on – line portal And the annual letter as well the monthly churches flyer. • Covering special events within the parish • Involved in creating the annual media plan for the whole parish( five churches in the cbd of the historical City of Mȕnster)

• Developing of a strategy for the catering operations on board the oil rig as well on shore in Cape Town harbour • Sourcing provider for food and equipment. • Manage and train kitchen staff. • Supply weekly menus for the crew and officers • Set up a temporary satellite kitchen on shore. • Manage a 24 hours Catering operation for crew und officers • Ensure compliance with health and safety on board and in the harbour. • Computing all F &B reports.

• Set up the management company • Set up the business-plan (inkl. financial plan, budgets ,marketing) • Ensure effective marketing and efficient support on strategic planning • Effectively manage all third party relationships and liaisons, including but not limited to clients, guests, suppliers, local community stakeholders. • Select accommodations solutions and conference venues for the Soccer World cup incl. transport logistic.

• Update and analyzing data (occupancy room rates and adr.) • Optimizing rooms revenue by setting the rooms rate at the best possible price • Yield and revenue management • Advertise room rates with help from distribution channels on the Internet. • Communicate all actions to rooms’ division department. • Conducting daily rooms checks • Monitoring daily the debtors’ journal.

• Assist the owner with managing the business efficiently and profitably.  Promote sustainable practice and provide financial analysis • Involved in the guidance and training of employees on sustainable practices. • Create and imply the marketing /promotional plan • Implement control system and compute all results. • Calculate cost of food and beverage Computing all reports • Recommend solutions if food or beverage shortages occur

• Set up a business plan implementing marketing strategies • Draw up a promotional plan • Conduct staff interview • Drawing up training schedules and conduct staff training

• Set up the business-plan • Effective management of functional areas to maximize financial performance • Maximizing levels of guest satisfaction. • Yield and Revenue Management • Effectively manage the property, staff and everyday hotel operations • Manage and oversee HR initiatives, including the recruitment, induction, development, • succession and training of all staff according to business demands • • Delivering results & meeting customer expectations.

• Prepare and manage pre - opening and official opening of the hotel • Set up policies and procedures for the department. • Develop menus with the head chef and calculate thereafter the pricing. • Implement control system to maintain efficient stock level of F &B equipment • Manage and oversee HR initiatives. • Set up P.M.S system for rooms division department and P.O.S.system for the F&B department

• Implementing, marketing and promotional plan. • Building company image by collaborate with corporate and international clients • Develop Menus for domestic and international tour groups • Manage and oversee HR initiatives, including the recruitment, • induction, development, succession and training of all staff according to business demands• Liaise with suppliers for purchase of supplies • Effectively manage the property, staff and everyday hotel operations

• Manage and oversee HR initiatives. • effectively manage the property. • Effectively manage all third party relationships and liaisons, including but not limited to clients, government, suppliers, and local community stakeholders. • Planning and organization marketing events in conjunction with local golf club. • Ensure that all company policies, procedures, standards, practices, programs etc. are effectively communicated • Participating in appropriate sales and marketing efforts.

• Ensure ring compliance, maximization of financial performance, and working • Lead, through subordinate staff • Organize special Government Functions as well as for the Diplomatic corps • Apply sound procurement processes and standards as per Group Policy • Effectively manage all third party relationships and liaisons, including but not limited to diplomatic corps, government, clients, guests, suppliers, local community stakeholders.

• Set up departmental procedures, implement company standards. • Implement and manage the Marketing plan and the budgets • Lead, through subordinate staff • Budget administration and vendor negations for all projects • Reviewing cost projections • Planning and organization large events • Managing all relationships all sub clubs and community organizations • Manage the property, staff and everyday club operation • Implement control system to maintain efficient stock level of F &B equipment

• Develop a strategic plan based on financial opportunities • Establish results measurements; allocate resources; • Reviewing financial progress during the day-to-day running of the hotel • Draft and implementing a marketing plan and marketing actions. • Lead, through subordinate staff • Prepare the sale of the project

• Develop strategic plan based on financial opportunities • Implementing marketing ideas and recommend objectives. • Effectively manage the property, staff and everyday hotel operations • Liaise with suppliers for purchase of supplies • Accurate reporting to Head Office on agreed deadlines. • Manage expenditure cash flow and ensure profitability • Ensure compliance with health and safety pertaining to the hospitality industry • Effectively manage all third party relationships.

• Computing F & B reports calculate cost of food and beverage. • Organise F & B promotions to increase customer levels as well revenue. • Maintain high levels of customer satisfaction. • Food & beverage pricing and stock control. • Responsible to manage, maintain and control the entire F&B department. • Effectively manage relationships and liaisons with guest, suppliers and local community stakeholders.

• Set up the entire F & B department incl. operational manuals, • Manage and oversee HR initiatives. • Ensure compliance with health and safety pertaining to the hospitality industry • Hosting Head of States during Namibia’s’ Independence Celebration • Organize dinner and meetings for diplomatic corps. • Part takes in the Pr –opening and official opening of the hotel.

• Planning and execute of banquets and conventions and administer thereafter all accounts. • Conduct beverage stock control in banqueting outlets. • Effectively dealing with customer complaints • Manage and oversee HR initiatives. • Partake in weekly duty management

Trainer Aptitude Regulation (Chamber of Commerce and Industry, Dortmund)

• business administration • commercial law • finance • marketing management, • entrepreneurship • project management • operations management • human resource management • risk management and strategy