Craig Pearson

• Developed unique to company site to become a contender against local mainstream competition. • Successfully evaluated, planned and implemented the integration of retail sales into existing trade only business. Increased profitability and opened business to a wider audience. • Established and maintained client relationships, quadrupled the existing trade customer base. • Increased gross profit by over 20% a year in the last 2 years despite 14% market decline. • Administered banking, floats and payments.

• Trained personnel at all levels prior to system rollout, provided effective knowledge transfer with minimal disruption to clients. • Tested software solutions and submitted change requests if required. Software functioned correctly, business requirements met. • Successfully mentored multi-site staff and provided onsite support. Ensured minimal disruption to clients, business as usual approach.

• Planned and implemented new warehouse layout, structure and process to maintain better control of inventory. Stock losses significantly reduced. • Ensured KPI’s met and exceeded agreed target levels on waste, product availability, stock days and stock out. • Controlled perpetual inventory counts and stock takes. • Maintained effective reconciliation of stock discrepancies and goods receipts.

• Managed 150 client account base. • Generated new business through cold calling and business leads. • Maintained existing customer base by developing close relationships with clients, understanding their needs and delivering appropriate solutions. • Increased profitability by strategic selling and delivering composite package. • Built relationships with suppliers to maximise value to customers and profit to business.

• General management of the warehouse. • Overseeing picking, packing and goods inwards functions. • Maintained accurate stock control records. • Responsibility for a staff of six warehouse personnel. • Ensured that all vehicles were loaded correctly and legally. • Scheduling additions to loads for a fleet of thirteen vehicles carrying multi-drop loads for same day delivery.

• Responsibility for multi-site team of six stock controllers. • Conducted site audits to ensure sites complied with company operational procedures, minimising controllable costs and maintaining high standards within depot. • Co-ordinated group purchases to secure better terms. Cut purchasing costs. • Management reporting on KPI’s for stock loss, stock valuation and stock availability.