Cristiano Pires

2015-2016: Delivery Project Executive for Cloud Managed Services · Supporting the client in a global environment; · Financial and resources management; · Responsible for strategic planning for service delivery; · Global service lines leadership and management; · Service level agreement and service level objective assurance; · Scope management and service quality assurance (client satisfaction); · Risks and opportunities management.

Teacher in Post-Graduation Program: Business Administration Disciplines: Leadership, Project Management, Information Technology, Marketing, Business Game.

Principal activities: o Managing projects to deploy software, ensuring deadlines and estimated budgets and the proper use of the system by the client; o Managing the project: scope, time and costs; o Responsible for formal communication between client and Teknisa; o Track resource allocation (team) at the projects.

Principal activities: o Planning, coordinating, monitoring and evaluation courses; o Identify and develop partnerships and new projects that increase business and financial results and expand the business relationship between companies; o Coaching: guiding the team in procedures, negotiation skill and daily needs.

Principal activities: o Planning and deploying processes of corporate governance (controls, performance analysis, 5S Program, staff motivation); o Mapping processes; o Quality control; o Developing new business and projects.

Master in Business Administration: quality of services

MBA - Project Management: - Process groups: Initiating; Planning; Executing; Monitoring and Controlling; Closing. - Knowledge areas: Project Integration Management; Scope; Time; Cost; Quality; Human Resource; Communications; Risk; Procurement; Stakeholders.

Graduate in Business Administration: The management of business operations and decision-making and the efficient organization of people and other resources to direct activities toward common goals and objectives.